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TruchaPokeShop

4929 W Chrome Road
Herriman, UT 84096, US
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Seller Reviews

3.9 out of 5
40 ratings14 reviews

About the seller

Business Name: Gametronics0903

Top picks from seller

Seller reviews

3.9 out of 5 stars
40 ratings14 reviews
How seller rating is calculated

Showing 1 - 10 of 14 reviews

5 out of 5 stars review

VERY FAST SHIPPING, GREAT SERVICE AND GREAT PRODUCT, THANK YOU!!!

reply from Supplier Response

Hello Martique! Thank you very much for taking the time to leave a review. We truly appreciate your support and are glad to hear you had a positive experience with TruchaPokeShop. Your feedback means a great deal to us, and we look forward to serving you again in the future

5 out of 5 stars review

Excellent packaging of the product, was in pristine condition.

reply from Supplier Response

Hello Jeremiah! Hello Jeremiah! Thank you very much for taking the time to leave a review. We truly appreciate your support and are glad to hear you had a positive experience with TruchaPokeShop. Your feedback means a great deal to us, and we look forward to serving you again in the future

1 out of 5 stars review

Seller sends wrong item. Seller that states he would only send correct item once I have sent incorrect item. Advised seller not comfortable as Walmart acknowledged delivery had been made, therefore transaction was concluded. If any problems occurred after, no help would come from Walmart. Advised seller I have no protection if seller decides to keep everything and not send anything. Seller responds defensively stating a tracking number was already created with pictures of a brown box and a shipping label. I advised seller I would instead wait for correct item to arrive and then send back incorrect item as I was not responsible for the mistake, and more importantly I did not want to be the one risking anything. Seller belligerently states that was not agreement and that I don't need to worry because their reputation is spotless. Advised not comfortable and that I would instead report to Walmart. Buy at your own risk.

reply from Supplier Response

Hello Robert! Hello Robert! We take full responsibility for the initial packing error and immediately acknowledged the mistake. Upon being notified, we promptly offered a resolution consistent with Walmart Marketplace policy: a prepaid return label for the incorrect items and shipment of the correct items once the return was in transit. A return label was issued, tracking was generated, and photos of the prepared package and label were provided for transparency. Unfortunately, the buyer later declined to return the incorrect items and chose not to proceed with the agreed-upon exchange, despite the resolution being fully covered and documented. At all times, we acted in good faith, communicated clearly, and provided verifiable tracking and documentation. We remain committed to resolving issues professionally and fairly, and we stand by our record of successfully assisting customers when mistakes occur. We encourage buyers to review the full message history and documentation when assessing this situation

1 out of 5 stars review

I would think twice before buying from this seller. This box was a complete dud. There’s a good chance this was resealed. I should have known better. Ordering off third party sellers.

reply from Supplier Response

Hello Michael! Hello Michael! We do not reseal any products. All inventory sold by TruchaPokeShop is sourced directly from authorized distributors, including Korean, Japanese, and English-language products. While quality control standards are set by the manufacturers, occasional factory errors can occur. This may include missing or misallocated hits within sealed products. Such issues originate at the manufacturing level and are outside the control of retailers. Having operated in the trading card industry for many years, we have encountered these manufacturer-related errors on multiple occasions. We remain fully committed to transparency and authenticity in all products we sell.

1 out of 5 stars review

Name of item is misleading. It is not a Blister set that normally has 2-3 packs. It is only a sleeved single pack. Wouldn’t recommend product or Seller who is intentionally listing product like this.

reply from Supplier Response

Hello Ryan! Hello Ryan! It’s how it was listed on Walmart by another seller . These are blister sleeved packs

1 out of 5 stars review

Don’t buy from them…. If any problem occurs with your order, they won’t help.

reply from Supplier Response

Hello Stephen! Hello Stephen! We have consistently reached out directly to any customer who has experienced an issue with an order over the years. Customer satisfaction and clear communication are priorities for us, and we make every effort to address concerns promptly and fairly whenever they arise.

5 out of 5 stars review

Really had a great experience! Shipping was super fast! Helps that we live in the same state haha. The seller made sure to package the cards in a way that protected them perfectly.

reply from Supplier Response

Hello Megan! Hello Megan! Thank you very much for taking the time to leave a review. We truly appreciate your support and are glad to hear you had a positive experience with TruchaPokeShop. Your feedback means a great deal to us, and we look forward to serving you again in the future

5 out of 5 stars review

Had some good pulls! Not reopened nor tampered with definitely will buy again rep seller

reply from Supplier Response

Hello Logan! Hello Logan! Thank you very much for taking the time to leave a review. We truly appreciate your support and are glad to hear you had a positive experience with TruchaPokeShop. Your feedback means a great deal to us, and we look forward to serving you again in the future

1 out of 5 stars review

Your description accuracy is horrible!!! I thought I bought a Japanese booster pack but in reality it was a KOREAN booster pack!!!! Learn your product!!

reply from TruchaPokeShop

Hello Linzy! Hello Linzy! This is listed as a Korean box Even the picture is of a Korean box

1 out of 5 stars review

DO NOT BUY! Did not even pull an SR from the ENTIRE One Piece box. Only pulled rares! ABSOLUTELY TAMPERS WITH BOXES!!!! THIS IS A SCAM!!!!!

reply from TruchaPokeShop

Hello anonymous! Hello anonymous! Please note: All products sold by TruchaPokeShop are factory sealed and sourced directly from authorized distributors. We do not reseal any items. As with all sealed trading card products, pulls are randomized by the manufacturer. While rare, factory errors can occur and are outside the retailer’s control. If you ever have a concern with your order, please contact us directly. We have a long-standing practice of proactively working with customers to resolve any issues fairly and professionally.