TruchaPokeShop

Hello Jeremiah! Hello Jeremiah! Thank you very much for taking the time to leave a review. We truly appreciate your support and are glad to hear you had a positive experience with TruchaPokeShop. Your feedback means a great deal to us, and we look forward to serving you again in the future

Hello Robert! Hello Robert! We take full responsibility for the initial packing error and immediately acknowledged the mistake. Upon being notified, we promptly offered a resolution consistent with Walmart Marketplace policy: a prepaid return label for the incorrect items and shipment of the correct items once the return was in transit. A return label was issued, tracking was generated, and photos of the prepared package and label were provided for transparency. Unfortunately, the buyer later declined to return the incorrect items and chose not to proceed with the agreed-upon exchange, despite the resolution being fully covered and documented. At all times, we acted in good faith, communicated clearly, and provided verifiable tracking and documentation. We remain committed to resolving issues professionally and fairly, and we stand by our record of successfully assisting customers when mistakes occur. We encourage buyers to review the full message history and documentation when assessing this situation

Hello Michael! Hello Michael! We do not reseal any products. All inventory sold by TruchaPokeShop is sourced directly from authorized distributors, including Korean, Japanese, and English-language products. While quality control standards are set by the manufacturers, occasional factory errors can occur. This may include missing or misallocated hits within sealed products. Such issues originate at the manufacturing level and are outside the control of retailers. Having operated in the trading card industry for many years, we have encountered these manufacturer-related errors on multiple occasions. We remain fully committed to transparency and authenticity in all products we sell.

Hello Ryan! Hello Ryan! It’s how it was listed on Walmart by another seller . These are blister sleeved packs

Hello Stephen! Hello Stephen! We have consistently reached out directly to any customer who has experienced an issue with an order over the years. Customer satisfaction and clear communication are priorities for us, and we make every effort to address concerns promptly and fairly whenever they arise.

Hello Megan! Hello Megan! Thank you very much for taking the time to leave a review. We truly appreciate your support and are glad to hear you had a positive experience with TruchaPokeShop. Your feedback means a great deal to us, and we look forward to serving you again in the future

Hello Logan! Hello Logan! Thank you very much for taking the time to leave a review. We truly appreciate your support and are glad to hear you had a positive experience with TruchaPokeShop. Your feedback means a great deal to us, and we look forward to serving you again in the future

Hello Linzy! Hello Linzy! This is listed as a Korean box Even the picture is of a Korean box

Hello anonymous! Hello anonymous! Please note: All products sold by TruchaPokeShop are factory sealed and sourced directly from authorized distributors. We do not reseal any items. As with all sealed trading card products, pulls are randomized by the manufacturer. While rare, factory errors can occur and are outside the retailer’s control. If you ever have a concern with your order, please contact us directly. We have a long-standing practice of proactively working with customers to resolve any issues fairly and professionally.