reply from APEX BEAUTY
Hello LogicalReasonableAmerican!
We sincerely apologize for the delays you experienced with your order. We completely understand how frustrating that must have been—especially when it comes to something as important as feeding your pet. While shipping logistics are sometimes outside our control, we’re actively working with our partners to prevent these issues from happening in the future. Thank you for your feedback—it helps us improve our service.
If there’s anything we can do to make this right, please don’t hesitate to reach out to our support team directly.
—APEX BEAUTY Customer Care