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VitaStitch

longhuaquminzhijiedaominzhishequshayuanpudasha380dong314
shenzhenshi, GD 518000, CN
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Seller Reviews

3.5 out of 5
13 ratings2 reviews

About the seller

Business Name: ShenZhenShiXunSenKeDianZiShangWuYouXianGongSi

Seller reviews

3.5 out of 5 stars
13 ratings2 reviews
How seller rating is calculated

Showing 1 - 2 of 2 reviews

2 out of 5 stars review

Well I got the scrubs but they were too small for me. So I wanted to return them for a bigger size. So I tried to return them and they said I had to talk to you guys and now I don't know if I will get my money back!'bnvn

1 out of 5 stars review

I asked to start a refund and they never got back to me!

reply from VitaStitch

Hello anonymous! We believe the lack of response to your refund request is unrelated to our service. We reviewed both emails where you requested a refund and noted that different reasons were provided each time. In your first email, you stated you were not selected for an interview. Since this outcome was not related to our product, we offered a 50% refund while allowing you to keep the item. We did not receive a response to this offer. In your second email, you stated the item was too sheer to wear to work. We explained that as a summer garment, it is intentionally lightweight for breathability and coolness. We also suggested you try it on under lighting similar to your workplace before deciding on a refund. Again, we received no response. Given these inconsistencies and lack of engagement with our proposed solutions, we find the basis for your refund request does not align with the facts.