AutoJeweler

Hello Chuck! We’re sorry to hear about your concerns. For clarity, your order was shipped on time with valid tracking uploaded directly from the carrier. We did not send any fraudulent or doctored shipping information. Regarding your refund, we issued a partial refund as a courtesy and offered a full refund upon return of the item, which you declined. Unfortunately, we cannot provide a full refund and a replacement without receiving the original item back, as this is against Walmart’s policy. We strive to provide excellent customer service and stand behind our products. If you decide to return the item using the prepaid return label that was sent to you, we’re happy to issue a full refund upon receipt. Thank you, AutoJeweler Support Team