reply from E Z Picks
Hello David!
We’ve looked into your order and confirmed that it was delivered. However, we completely understand how important it is to receive your purchase without any issues.
To ensure your satisfaction and make things right, we’ve gone ahead and issued a full refund. We truly value you as our customer and hope this helps brighten your day.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience. If there’s anything else we can do for you, please don’t hesitate to reach out.