I ordered the Nezuko 24-day advent calendar on October 20, 2025 and was disappointed to find that two of the keychains were scratched. I contacted the seller and did receive an initial reply saying the issue would be escalated, but I never received any follow-up after that. I needed this item as a gift from our elves for my child, so the lack of communication and the damaged items were disappointing. The product itself is cute, but the follow-through could have been better.