invermundo

Hello lori! , Thank you for reaching out. We apologize for the confusion regarding your order. We can confirm that we shipped the 3-pack of Crest Tartar Protection toothpaste as requested. It appears that there may have been an issue during the shipping or handling process. We recommend contacting Walmart’s customer service to resolve the issue, as they can help ensure you receive the correct items. We appreciate your understanding and patience, and we will work with Walmart to ensure that this doesn’t happen in the future. Sincerely,

Hello natalia! Dear Thank you for your feedback. We are truly sorry that you received only one deodorant instead of the 3-pack you ordered. However, after reviewing your order, we can confirm that the 3-pack was sent as requested from our warehouse through Walmart. We understand that mistakes can sometimes happen during shipping or handling, and we empathize with your frustration. We recommend reaching out to Walmart's customer service so they can review and resolve any issues related to the shipping process. We greatly appreciate your understanding and patience. We are committed to providing you with a positive experience, and we will take your feedback into account for future orders. Sincerely,

Hello Lori! Dear Thank you for sharing your feedback. We apologize for the inconvenience you've experienced with your order. We can confirm that the items were shipped to Walmart’s fulfillment center as a complete order. Since Walmart is responsible for fulfilling and shipping the order to you, we recommend reaching out to Walmart’s customer service to inquire about the canceled item and to report the condition of the product you received. They will be able to assist you in resolving both of these issues. We are truly sorry for any frustration this has caused and appreciate your understanding. If there’s anything else we can assist you with, please don’t hesitate to contact us. Sincerely,