Gefolly

Hello Al! Our team is very encouraged by your comments!There is no compliment that more affirms the core value of our products than this, thank you from the bottom of my heart! We have immediately forwarded your suggestions to the supply chain and packaging design teams as an important reference for our next round of packaging upgrades.

Hello Binh! Thank you for taking the time to share your experience with us. We appreciate your feedback and understand your frustration. It sounds like there might be some issues with our manufacturing partner which we’d like to fix as soon as possible! Please email our Customer Care team at tongyuekeji4683765@163.com so we can learn more about your situation and figure out how to make this right for you, Hope to hear from you soon.

Hello Phillip! Dear Customer: We are extremely grateful for your taking the time to provide such valuable feedback. Your opinions are of great significance to us. The issues you have reported will be immediately relayed to our product team and manufacturers, serving as an important basis for our subsequent product optimization.

Hello Lisa! Thank you so much for taking the time to leave such a detailed review! We are happy to hear that you received your item in a timely manner and had a good experience with packaging and assembly. At the same time, we would like to thank you for pointing out several key points that need to be improved. This is very important to us. We will re-examine the accuracy and brightness of the product to avoid misunderstandings with customers. We apologize for the inconvenience caused to you.

Hello Mark! We are extremely sorry to receive your feedback. The situation you describe of "packages being damaged, opened, and parts missing" is completely unacceptable and absolutely inconsistent with our commitment to provide you with a quality shopping experience through Walmart WFS. We sincerely apologize for the huge disappointment and inconvenience this has caused you. We have contacted the relevant departments to identify the responsible parties for the damage and missing parts, and have taken measures to prevent similar problems from occurring in the future.

Hello Robert! Your feedback makes our entire team incredibly happy! Your satisfaction is our greatest motivation! We hope this lamp adds a touch of brightness to your life. Please feel free to contact us anytime if you have any future needs. Have a wonderful and pleasant day!