NHD-Direct

everything went great. the laptop was as advertised, works perfectly. and it actually arrived on time.

Wasnt refunded for a damaged item i returned to the store.

Quick and no issues regarding delivery. (Ordered online and arrived in3 days).

It’s okay. Wouldn’t buy again. They shipped on time

Battery is draining too fast and can't even keep up for two consecutive hours without connected to power. This simply makes the laptop unreliable. Plan to follow up with seller regarding such matter.

Item arrived significantly late. Shipping location was maybe 3 hours away from us but it took over a week to actually arrive. This after multiple notices stating delivery was delayed. Too late - This was a gift and due to their shipping delays we had to go get a different gift at the last minute and return this. Then be out double the money to purchase locally and wait for our refund. Not a good experience unfortunately.

I’m extremely disappointed with the laptop I received. It froze within 30 minutes of first use, was incredibly slow, and key features like the touchscreen didn’t even work. There is absolutely no way this is a brand-new device. If it is, then your quality control is seriously lacking. Please stop passing off refurbished or defective laptops as new. It’s misleading and unacceptable. If you’re going to sell electronics at this price point, the bare minimum should be that they function properly out of the box. I’d appreciate a resolution or refund. At this point, I don’t trust the product at all.

Smooth and efficient shipping process. No complaints

I did not receive this package, i don't know where it was delivered to, however it was not at my house. I could not find proof of delivery or a hyperlink for the carrier.. i need to get this resolved asap and the money reimbursed to my account