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SIMPFREE

Room 101, No. 37, Xinlong Road, Xinsan Village
shenzhen, GD 518000, CN
|
(+86) 17722596990

Seller Reviews

3.8 out of 5
370 ratings107 reviews

About the seller

SIMPFREE mainly sells Treadmill and Trampoline which were all research and designed on our own. SIMPFREE is committed to providing the highest level of service to our customers. Our customer service phone number is +1 213-329-6186 Our customer service phone hours are Monday through Friday from 9:0…
Business Name: Shenzhen Yuexuanjia Electronics Co., Ltd.
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Seller reviews

3.8 out of 5 stars
370 ratings107 reviews
How seller rating is calculated

Showing 1 - 10 of 107 reviews

Feb 17, 2026
Jessi
Item bought
Simpfree 3 in 1 Under Desk Treadmill with Height-adjustable Desk,Max 300lbs Capacity,Walking Pad with LED Touch Screen,Remote Control,2s Folding Treadmill,No installation required,0.5-7.5mph/h（Green）
1 out of 5 stars review

Terrible to deal with!!!! Would not accept my return for an item that came damaged still in the box. Now I have to figure out how to dispose of a broken treadmill…

reply from Supplier Response

Hello Jessi! I am sorry for not providing a satisfactory shopping experience We provide a 30 days return & Refund policy,and our products are given a 180-days free warranty for free Service. You can contact our after-sales department to help you with any questions you may have! The after-sales department will respond to your email within 48 hours We sincerely look forward to helping you solve your problems!

Feb 10, 2026
Krysta
Item bought
Simpfree Walking Pad, 2.5HP Under Desk Treadmill with Remote Control and LED Display, Portable Walking Treadmill for Home Office, Walking Jogging Machine with 300 lbs Weight Capacity
4 out of 5 stars review

Small, but works well. So far holding up pretty well with daily from my husband. Shipped fast.

Feb 9, 2026
JCRod
Item bought
Simpfree 3 in 1 Under Desk Treadmill with Height-adjustable Desk,Max 300lbs Capacity,Walking Pad with LED Touch Screen,Remote Control,2s Folding Treadmill,No installation required,0.5-7.5mph/h（Green）
5 out of 5 stars review

It shipped very quickly. It was delayed for a few days due to the snow and ice storms in the USA. But it arrived only a couple of days after the promised day.

Feb 3, 2026
Tracy
Item bought
Simpfree 3 in 1 Under Desk Treadmill with Height-adjustable Desk,Max 300lbs Capacity,Walking Pad with LED Touch Screen,Remote Control,2s Folding Treadmill,No installation required,0.5-7.5mph/h（Green）
5 out of 5 stars review

It arrived on time and my Granddaughter loves it.😊

Feb 3, 2026
Todd
Item bought
Simpfree Treadmill with Desk, 300lbs Folding Treadmill, 2.5 HP Running Machine with Incline\App\Bluetooth Speakers\LED Monitor\64 Programs for Home | 0.6-7.5MPH/h（Gray）
5 out of 5 stars review

item delivered in timely matter. very well packed, treadmill is perfect for our use.

Feb 2, 2026
Nancy
Item bought
Simpfree Treadmill with Desk, 300lbs Folding Treadmill, 2.5 HP Running Machine with Incline\App\Bluetooth Speakers\LED Monitor\64 Programs for Home | 0.6-7.5MPH/h（Gray）
2 out of 5 stars review

We purchased this item for it's portability. We especially liked the ability to adjust the height. In this we were sorely disappointed. I need to hold on to walk. the height adjustment does NOT stay at the positioned height. This has caused a lot of shoulder pain. It was advertised as "family friendly", even children can use it. We are very disappointed with this product. Thank You

reply from Supplier Response

Hello Nancy! We are so sorry for the trouble caused to you. We understand your concerns, and will be more than glad to help you. We have a professional technical team that may be able to directly help you solve the problem.All accessories are free. We provide a 30 days return & Refund policy,and our products are given a 180-days free warranty for free Service. You can contact our after-sales department to help you with any questions you may have! The after-sales department will respond to your email within 48 hours We sincerely look forward to helping you solve your problems!

Jan 26, 2026
tgs1954
Item bought
Simpfree Treadmill with Desk, 300lbs Folding Treadmill, 2.5 HP Running Machine with Incline\App\Bluetooth Speakers\LED Monitor\64 Programs for Home | 0.6-7.5MPH/h（Gray）
1 out of 5 stars review

wanted to return but they never responded with full reimbursement

reply from Supplier Response

Hello tgs1954! There could be some kind of misunderstanding. Walmart's rule is that all buyer emails must be answered within 48 hours. Can you try checking your spam e-mail or checking your reserved e-mail to see if it is still valid? If you still haven't received a response, try contacting us at the store's phone number. We look forward to resolving your issue! Thank you for your time.

Jan 22, 2026
thomas
Item bought
Simpfree Treadmill with Desk, 300lbs Folding Treadmill, 2.5 HP Running Machine with Incline\App\Bluetooth Speakers\LED Monitor\64 Programs for Home | 0.6-7.5MPH/h（Gray）
5 out of 5 stars review

Fast delivery and a fantastic product at a great price, very happy with the buying experience.

Jan 22, 2026
Tammy
Item bought
Simpfree Walking Pad, 2.5HP Under Desk Treadmill with Remote Control and LED Display, Portable Walking Treadmill for Home Office, Walking Jogging Machine with 300 lbs Weight Capacity
5 out of 5 stars review

I can highly recommend this walking pad. I have no others to compare it to, but this one works just as it should and I'm very satisfied with it. Having the bar to hold onto helps with balance, and being able to see how many miles I've walked, or how long I've been walking helps me a lot to keep track of my progress.

Jan 20, 2026
FG
Item bought
Simpfree Auto Incline Treadmill 300 lb Capacity, 3.25HP Folding Treadmill for Home, Portable Running Walking Machine with LCD Display, Audio Speaker, App, 12 Preset Programs, Easy Install（Black）
5 out of 5 stars review

The person sent was very good and pleasant. The coordination was very good. Work was done really well.