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KZ Electronics

3731 Briarpark Dr. Ste 155
Houston, TX 77042, US
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Seller Reviews

3.5 out of 5
28 ratings8 reviews

About the seller

Business Name: KZE Group LLC

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Seller reviews

3.5 out of 5 stars
28 ratings8 reviews
How seller rating is calculated

Showing 1 - 8 of 8 reviews

1 out of 5 stars review

Came across helpful and sent a shipping label to return broken computer. Confirmed they received the computer and were issuing a refund to original form of payment. They asked for 48 hours to see the return. It’s now been three months and with constant emails still no refund has been issued as they continue to kindly say it is and to allow 48 hrs. So frustrating! We are out of a computer and cost of the computer! DO NOT BUY FROM THIS COMPANY!!!!

2 out of 5 stars review

Item was delivered early BUT it was not the item I ordered. I had the hassle of taking it back to the store to return.

1 out of 5 stars review

Customer Service stinks. Sent me a wrong cheaper laptop and won’t even give me contact information to talk to someone.

1 out of 5 stars review

Sold a pre-owned laptop that was still locked by the previous owner's pin code. We were expecting a NEW laptop. Can't believe it. Incompetent or unscrupulous seller. Stay away. Shame on Walmart for allowing this company to sell anything on their website.

1 out of 5 stars review

Sent an HP laptop instead of the Lenovo I purchased. Returned to Walmart store to send back. I'm still without a laptop or refund. Buy directly from Lenovo next time.

5 out of 5 stars review

seller was right right in point about item bought... he has it delivered before the actual data which made me very happy... no problems at all

5 out of 5 stars review

Product arrived in perfect condition, never had any reason to contact the seller

1 out of 5 stars review

Where do I start with this terrible experience? First, this item appears to have been opened and then returned by someone else. The packaging that I received was clearly damaged and unsealed. Second, this product's description is rather misleading. In my opinion, text that includes "JAPANESE VERSION" should be more prominently displayed in the listing. This item was completely in Japanese, so I could not even confirm whether I got the more expensive OLED version or not. Third, the customer service offered by this seller appears to be non-existent. I reached out to him to try to resolve this issue amicably and proactively. However, the seller replied once and then stopped replying (even after knowing that I urgently need this gift for my daughter's birthday). Buy from this seller at your own risk.