Upon reading other consumer reviews, I was a little anxious I have to admit. However, I want to say that this merchant delivered exactly what I ordered, answered my concerning email within 24 hours of placing my order, the price was unbeatable, item is brand new, original brand, perfect condition, and I HIGHLY recommend anyone to give them a try. If past negative reviews has taught this merchant anything, it taught them everything, bc in my opinion, anything other than 5 stars must be a mistake and meant for another merchant elsewhere. There is always a chance for an honest mistake to be made, nobody is perfect. But when a consumer leaves a negative comment, review, or remark on the merchants link/site/online shop/etc, the damage is automatic, often times irreversible, and can be quite devastating for the merchant as a whole. For that very reason my personal thought is this: Thank you for being transparent in our transaction and delivering an awesome item that I was already hesitant to order (personally unsure if I would like them or if they would make me look odd at my age). It is with complete gratitude that I leave this recommendation for you today as well as asking other consumers (unrequested by merchant, is ditectly from consumer) to always try and resolve issues privately with merchants before blasting them online. It's one of those irreversible actions that automatically piggyback merchants name, popping up every time that merchants name is keyed.
As an online business owner, this is my 2 cents that found a platform to be heard, and although I haven't experienced this myself, I know a few that have. In particular having witnessed the devastation one negative review had on a mom/pop e-commerce site in a very short amount of time (review was written AFTER issue was privately resolved, had been researched, determined was an issue with distribution not store directly, was unknown to store %26 then had been provided with false and misinformation to save third parties own guilt hoping not to lose their contract, store kept consumer imformed throughout entire process, refunded consumer out of courtesy, and replaced items with FREE upgrades-all bc they believed in doing the right thing for their customers. Yet after all was said and done, AFTER consumer seemed surprised by stores actions, %26 was more than appreciative in the handling of their concerns, the consumer still chose to blast their experience online, writing it so out of context and of pure malice). There was no recourse by that point for the shop to ever come out from under the negative umbrella the consumer had placed over them. Sales stopped, consumers took on a different tone when ordering or asking about items, making comments/questions regarding review, etc. and ultimately going out of business within 8 months time. So plz be kind bc we are ALL doing the best we can as a whole. Thank you again!
