YZRUN Official Store

Everything was very professional and handled in a timely manner.

I had a question about delivery %26 they were very helpful %26 I received a quick response.

Item sucks. Belt isn’t secured properly so it moves to the side and runs along the plastic. Shipped fast though

The bike is working great. It holds a grown man and goes a decent speed. My 17 year old uses it to get home from work and he hasn't had any issues other than a the handlebars coming loose but it's an easy fix.

Awful customer service. We tried reaching out to let them know of a faulty e-bike issue. We tried multiple times to contact them. Finally they responded after Walmart reached out on our behalf. The resolution they tried giving was “ thanks for letting us know…. And we are sorry for the frustration…” told me to take it to a repair shop and let them know what the problem was. Then they offered $30, he controller is way more than that so $30 is a slap in the face. Mind you the e-bike was only 3 days old! Taken care of and still brand new, we still have the box!!!! Honestly I was hoping for a better solution, like exchanging or getting a new controller. The manufacturer stated that it was a controller issue and needed replaced. Seeing how the bike is 3 days old I feel the company and/ or seller should rectify this! Would give 0 stars if I could.

I absolutely love the product so much I bought a second one. Fast shipping and great customer service.hope you guys restock the item because I’m loving to buy a third. I recommend this for anyone

The delivery was sooner than expected. No assembly required.

Good product Exactly what they said it would be. It is perfect for me at a great price

i had know problems to report i love it wokks great