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YZRUN Official Store

longgangqu bantianjiedao wankechengshequ
shenzhen, GD 518129, CN
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Seller Reviews

4.5 out of 5
116 ratings20 reviews

About the seller

Our brand mainly sells fitness equipment, and all products are self-developed and designed by us. We are committed to home fitness, providing customers with high-level services and high-quality products. Our fitness equipment is scientifically designed, allowing you to easily achieve ideal fitness r…
Business Name: SHENZHENSHIAKESUOJIANKANGKEJIYOUXIANGONGSI

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Seller reviews

4.5 out of 5 stars
116 ratings20 reviews
How seller rating is calculated

Showing 1 - 10 of 20 reviews

5 out of 5 stars review

Everything was very professional and handled in a timely manner.

5 out of 5 stars review

I had a question about delivery %26 they were very helpful %26 I received a quick response.

1 out of 5 stars review

Item sucks. Belt isn’t secured properly so it moves to the side and runs along the plastic. Shipped fast though

5 out of 5 stars review

The bike is working great. It holds a grown man and goes a decent speed. My 17 year old uses it to get home from work and he hasn't had any issues other than a the handlebars coming loose but it's an easy fix.

1 out of 5 stars review

Awful customer service. We tried reaching out to let them know of a faulty e-bike issue. We tried multiple times to contact them. Finally they responded after Walmart reached out on our behalf. The resolution they tried giving was “ thanks for letting us know…. And we are sorry for the frustration…” told me to take it to a repair shop and let them know what the problem was. Then they offered $30, he controller is way more than that so $30 is a slap in the face. Mind you the e-bike was only 3 days old! Taken care of and still brand new, we still have the box!!!! Honestly I was hoping for a better solution, like exchanging or getting a new controller. The manufacturer stated that it was a controller issue and needed replaced. Seeing how the bike is 3 days old I feel the company and/ or seller should rectify this! Would give 0 stars if I could.

5 out of 5 stars review

I absolutely love the product so much I bought a second one. Fast shipping and great customer service.hope you guys restock the item because I’m loving to buy a third. I recommend this for anyone

5 out of 5 stars review

The delivery was sooner than expected. No assembly required.

5 out of 5 stars review

Good product Exactly what they said it would be. It is perfect for me at a great price