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dirtmotobikes.com

44 Clark Street
Salem, MA 01970, US
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Seller Reviews

3.2 out of 5
55 ratings16 reviews

About the seller

We carry high quality go karts, dirt bikes, scooters and ride-on toys. Visit us at www.dirtmotobikes.com for full catalog of go karts, dirt bikes, scooters and ride-on toys.
Business Name: General Store LLC

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Seller reviews

3.2 out of 5 stars
55 ratings16 reviews
How seller rating is calculated

Showing 1 - 10 of 16 reviews

5 out of 5 stars review

Sellers were fast and great with communication, it is one of the reasons with purchased from them!

4 out of 5 stars review

We did advise we did not have instructions for the bike.

5 out of 5 stars review

Great shopping speed haven’t had any complaints otherwise

4 out of 5 stars review

A little bit costly but shipping was cheap to make up for it!

5 out of 5 stars review

It's great, it got here fast and I didn't even have to put it together all I had to do was put the handlebars on.

1 out of 5 stars review

Came with missing wheels and steering wheel, unable to reach anyone through phone number and don’t respond back to emails! Highly disappointing as it was for my son’s birthday!

reply from dirtmotobikes.com

Hello anonymous! We’re sorry to hear about the trouble with your order. After looking into the issue, we found that the wheels and steering wheel were lost during shipping transit. We understand how disappointing this must have been, and we appreciate your patience while we helped coordinate the shipment of the missing parts through the manufacturer’s warranty team. If there’s anything else we can assist you with, please feel free to reach out. We're always here to help.

2 out of 5 stars review

The bike itself works great but unfortunately it was sent with a faulty battery that will not charge, I used a battery pack from a previous scooter I owned and it worked fine.

2 out of 5 stars review

they responded to my first email only after i contacted walmart about an issue with the product but when i sent a response they did not reply and left me without a resolut ion

1 out of 5 stars review

Garbage bike, son used it one day and went to ride it again the engine blew

1 out of 5 stars review

bought this bike for Christmas on the first day the throttle broke, company sent replacement, replaced the throttle had to take it to a shop for someone to replace and pay out of pocket because i am not a mechanic, then the the pull string broke, company sent a replacement for pull string. replaced that myself. now the bike stays stuck on accelerate and takes off. contacted company non stop about this, mind you we have not been able to use the bike since Christmas. company will not issue refund and will just send replacement parts, knowing i am not a mechanic so i can fix a bike that i bought brand new and have never been able to use. DO NOT BUY!