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Ridstar Direct Store

Room 502, Building 89, Laiwushan New Village, Laiwushan Community, Dalang Street
SHENZHEN, GD 518000, CN
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(+86) 13430995739

Seller Reviews

3.6 out of 5
30 ratings7 reviews

About the seller

-Welcome to our store, we are a factory direct store from China, we have more than ten years of experience in bicycle and electric bicycle production。We have our own warehouse in California, the delivery time will be shortened, and we also have professional customer service to provide you with sales…
Business Name: shenzhenshizililaikejiyouxiangongsi
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Seller reviews

3.6 out of 5 stars
30 ratings7 reviews
How seller rating is calculated

Showing 1 - 7 of 7 reviews

Oct 30, 2025
Heather
Item bought
Ridstar Q20 Fat Tire Electric Bikes for Adults,1200W 48V 15.6Ah Removable Battery E-Bike,30mph Off-Road Motorcycle,Full Suspension Mountain Bike UL 2849 Certified
1 out of 5 stars review

Not helpful and just kept pushing me off without an end result after I submitted photos and videos of their poor performance of their product.

Oct 28, 2025
Uraina
Item bought
Ridstar Q20 Fat Tire Electric Bikes for Adults,1200W 48V 15.6Ah Removable Battery E-Bike,30mph Off-Road Motorcycle,Full Suspension Mountain Bike UL 2849 Certified
1 out of 5 stars review

Don’t buy this product. I bought this for my 12 year old son and the wheel just randomly fell off causing him to be injured. You can never reach a human being to fix the problem and they don’t honor their manufacturer warranty if you buy it through Walmart. Buy an e-bike from somewhere local if you can. Save yourself the headache!

Sep 23, 2025
wavpro
Item bought
750W Motor 48V 15Ah Removable Battery 20'' Fat Tire Folding E-Bike Shimano 7-Speed Commuting Cycling Eletric Bike for Adults UL2849
1 out of 5 stars review

Too hard to return inferior product due to being overseas. If you like to gamble and loosing money and time is your thing, go for it.

Aug 6, 2025
deshawn
Item bought
Ridstar Q20 Fat Tire Electric Bikes for Adults,1200W 48V 15.6Ah Removable Battery E-Bike,30mph Off-Road Motorcycle,Full Suspension Mountain Bike UL 2849 Certified
2 out of 5 stars review

Started off good. Having a lot of problems and can’t reach seller

Jul 25, 2025
Max
Item bought
750W Electric Bike for Adults,30MPH eMTB 48V 15AH Removable Battery Mountain Bike,Full Suspension 7 Speed Electric Bicycles,20"Fat Tire Beach City off Road E-Bike UL2849
1 out of 5 stars review

Ridstar responded to my email right away to let me know that I needed to contact the Walmart platform customer service email. I did. I have not heard back from them in three days.

Apr 14, 2025
anonymous
Item bought
Ridstar 1500W Electric Bike for Adults, 48V 20Ah Removable Battery, 20" Fat Tire, Shimano 7-Speed, Full Suspension E-Bike, UL2849 Certified
5 out of 5 stars review

Bike Is outstanding performance my Son loves it fast ride 👍🏽 pleasure doing business with you thanks .

Sep 20, 2024
mitchel
Item bought
750W Motor 48V 15Ah Removable Battery 20'' Fat Tire Folding E-Bike Shimano 7-Speed Commuting Cycling Eletric Bike for Adults UL2849
5 out of 5 stars review

everything came as it was supposed to, it was packaged well quality product thank you