Walmart LocalFinds
Alicorn Parts profile photo

Alicorn Parts

43A MATILDAS WAY
ROCHESTER, NH 03839, US
|

Seller Reviews

3.9 out of 5
54 ratings17 reviews

About the seller

Business Name: PEGASPRESS

Top picks from seller

Seller reviews

3.9 out of 5 stars
54 ratings17 reviews
How seller rating is calculated

Showing 1 - 10 of 17 reviews

1 out of 5 stars review

Poor quality cartridges which didn’t work and defective

1 out of 5 stars review

product was totally inferior, not an original hp cartridge and inner and outer packaging was in very poor condition. also, the toner was falling out of the cartridge and box. Hopefully, Walmart will find a more reliable seller. I'm employed at Walmart as a frontend associate and embarrassed to admit it today.

Jan 19, 2026
Cathy
5 out of 5 stars review

Perfect transaction. Excellent value, item exactly as described, fast fulfillment.

1 out of 5 stars review

Broken boxes, missing recycling labels, late delivery.

1 out of 5 stars review

Took ten days to come. Box was scuffed, yellowed and the expiration date was scratched off. Cartridge did not work. Wish I could give them a 0 star. Worst seller ever.

reply from Supplier Response

Hello Mary! Please send me a direct message. Every HP ink cartridge is covered by a 1 year warranty after your purchase date by HP I can tell you how to get a replacement through them for free. I apologize for the poor customer service you received by Walmart.com. Unforchantly I have no control over that, next time please reach directly out to me so that I can resolve the issue for you instead of a CS agent that has the only option of having you return it. Even though the return window has closed on you i can still help you and as I brought up before you can still get that item replaced by HP for free, I can give you the contact numbers and the process on how to do it. Sorry for this bad experance

1 out of 5 stars review

SELLS PREVOUSLY OPENED INK AND TONER. DO NOT BUY FROM ALICORN PARTS!!

reply from Supplier Response

Hello Russell! Im sorry you got an opened toner. Occasionally toner after being inspected if the exterior of the box is resold if it is in good condition and the interior is sealed. It is NEVER resold if the internal seals are opened. I assume in your case that was how it arrived. I am sorry about that and that never should have happened. I see you returned the item and i am glad you did. This item should have never been sold to you or anyone. I apologize for this inconvenience and assure you the next one you buy wont have that issue. Regardless i am sorry that this time that happened

1 out of 5 stars review

This seller sells old ink. The expiration date says 02-2024, not acceptable. How dare you sell me old ink, usually when I buy ink, the expiration date is far in advance like 2027 or 2028. This is Epson Ink. Epson would never sell me old ink.

reply from Supplier Response

Hello Valerie! Im sorry, it seems you got some old stock of ink. As a reminder you can return a product for any reason for free. If there is any issues in your future order please let me know or do not hesitate to return a item that is not up to quality standards. I see there was no return on this item. Did this item have any issues? Im assuming everything was ok despite the bad review, if not let me know. As a reminder Send direct messages to the seller for help, reviews are only checked every quarter. Sorry for this error

5 out of 5 stars review

didn't have any problems. so I'm going to say they were good. wasn't a reason to contact them. shipping went as planned.

1 out of 5 stars review

This item was sent to us used and had no ink left in the cartridge!! Awful service

reply from Alicorn Parts

Hello anonymous! Im sorry that this item that was sent to you was defective. I see that you returned the item and was refunded. Im glad this was able to be settled positively for you but I do apologize that you received a defective unit from the factory. If you can, please send a message on what awful service you received. As stated above you where automatically granted a refund and you did not contact me at all discussing any issues. I want to make sure that whatever issue you came across that may you feel there was awful service that that issue is resolved. I hope that you have not had any other issues.