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PrimeEssentialOutlet

438 N El Camino Real
San Mateo, CA 94401, US
|
(571) 365-6460

Seller Reviews

4.7 out of 5
20 ratings5 reviews

About the seller

Business Name: Nick Lamb LLC
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Top picks from seller

Seller reviews

4.7 out of 5 stars
20 ratings5 reviews
How seller rating is calculated

Showing 1 - 5 of 5 reviews

Jul 20, 2025
Valentina
Item bought
FUNKO POP! Anime: Chainsaw Man - Chainsaw Man (Styles May Vary) (BD), Funko, Gifts
5 out of 5 stars review

Came on time and I received updates through email.

Apr 13, 2025
Matthew
Item bought
FUNKO POP! Movies: Terrifier - Art the Clown with Bike, Funko, Gifts
3 out of 5 stars review

The shipping could have been done way better. It was basically just put in a big box with like one very little packing protection.

reply from PrimeEssentialOutlet

Hello Matthew! Thank you for your feedback, and I’m really sorry to hear about the packaging issue. That’s definitely not the experience we want for our customers. I’ve shared this with our fulfillment team so we can improve how we pack and protect items in transit. If your item arrived damaged or if there's anything else we can do to make this right, please don’t hesitate to let us know. We appreciate your business and the opportunity to improve.

Mar 11, 2025
Keith
Item bought
SW The Mandalorian Grogu Force Barrier Pop! Moment, Not Mint
5 out of 5 stars review

was in perfect condition and came in a timely manner

Feb 3, 2025
Jacob
Item bought
FUNKO POP! Movies: Terrifier - Art the Clown (BD), Funko, Gifts
5 out of 5 stars review

Awesome Seller. Shipped promptly, very well packaging. Excellent product.

Aug 16, 2024
Eddie
Item bought
Smart Watch with Earbuds, 2 in 1 Smart Call Watch with Bluetooth Headphones, 2" Large Screen, with Fitness Tracker/Multi Sport Modes, Heart Rate Monitoring, Sleep Monitoring Men Women (Black)
1 out of 5 stars review

the item did not work when I got it. it was sent to the wrong address to start out with. it took me 5 days to track it down myself. I had to drive 7 miles to get my watch. then it does not work and does not do anything that the app said it would do. now it's saying and y'all's out that if you take it and drop it off at the Walmart store and they scan the barcode your money will be instantly put back on there. so I done that. well that is not true that is a lie. because after y'all scanned it and put the label whatever y'all got to do for it. now it's saying 3 weeks after they get to what they will hold it for 3 weeks for some reason then after the third week 10 more business days before they were refund my money. and this is not right at all

reply from PrimeEssentialOutlet

Hello Eddie! Thank you for sharing your feedback. I’m truly sorry to hear about your frustrating experience with the delay in receiving your refund. While we promptly processed your claim and issued the refund on our end, I understand how disappointing it must have been to wait for Walmart’s system to complete the transaction. We’re committed to improving, and in the future, we’ll proactively follow up with Walmart to ensure such delays are minimized. Your experience matters to us, and I sincerely apologize for any inconvenience caused. Thank you for giving us the opportunity to learn and grow from this. I hope we can regain your trust in the future. Best regards, Nick Owner, PrimeEssentialOutlet