Yeahumalia

I should not have to pay shipping to send the incorrect item back. It’s bad enough I had to purchase more screws and some longer ones due to the wraparound wicker. Please send a return label or just send me the correct one

The seller is horrible to communicate with! They take 2-3 days to reply to your messages. They have not even tried to work with me on damaged items and there is rust coming from the footstools too!

This seller was great. The chair was delivered quicker than I expected in two big boxes. There was minor tearing on one of the boxes but everything inside was protected well. The chair was just as described and all the parts hardware and instructions were well packed.

Product had a defective piece but it was promptly remedied. Really love these chairs and we sit in them a ton.

Shipping was faster than projected. All pieces came in a timely manner and easy to install. Very comfortable furniture

Disappointing Quality and Functionality I regret purchasing this chair due to its subpar quality and functionality. Damage Upon Arrival The box was heavy %26 beat up. On the bottom feet area of one chair. Two pieces of the wicker had a slight tear. This damage likely occurred due to inadequate packaging or mishandling during shipping. Assembly Challenges While the assembly instructions were straightforward, the components were poorly manufactured. The screw holes were misaligned, particularly on the metal base, leading to significant difficulties during assembly. Due to illness %26 a few failed attempts with assembling, I was unable to assemble the chair within the 30-day return window. When things didn't fit properly for me, I had to seek assistance from a friend who's an engineer. Even with their engineering expertise, they had to grind down metal parts and redrill holes to make the chair functional. Ergonomic Issues The chair's seat height is extremely low to the ground, causing my knees to rise above my hips. For an average adult at 5'7", I found the chair more suitable for a child. Limited Rocking Functionality The base of the chair swivels but does NOT GLIDE. When unoccupied it glides fine but as soon as a person sits %26 attempts to rock back and forth, it fails to provide the sliding rocking experience that it claims. You hear a metal popping sound. Final Verdict This chair has been a complete waste of money. I would not recommend it to anyone seeking a functional and comfortable seating option.

I didn't talk to seller at all hopefully I won't need to either

i contacted this seller via costumer service and never responded

They should let you know that it will not all Ship together. Missing pieces came a week later