JURITS

There were no surprises, and I really appreciated that I did not have to put it together. It was ready to go as soon as it was unpacked.

it was exactly what I ordered and was well packaged

It would been great if I was a little bit wider n longer

I bought a walking pad from them, opened it and did all the start up instructions, and its out on Error 02. I reached out to seller as I couldn't just return to walmart. Seller is only able to be contacted through and email... They say I need to send a video, I send it they claim to be unable to see it. They then tell me to send a picture.. I send a picture and they have been non respondant since. I have expressed my frustrations with the situation and that I understand things come broken, the issue is I have a walking pad that I have not been able to use and they are not seeming sorry or caring. Either send me a new one or refund my money.

I was disappointed in the quality of the product and contacted Jurits for a refund. It took three requests before they would acknowledge my request for a refund. Once they did, they asked if I had the original shipping box and sent a label to be dropped off to FedEx. It is next to impossible to return the box to the way it was shipped, which was secured with sealed plastic straps. Even if I could get the box closed, it weighs 54 pounds and would have to be transported to a FedEx drop-off. I had hoped by purchasing this product through Walmart that would give me the benefit of Walmart’s customer service and in-store returns. That is not the case and I will avoid any Marketplace purchases in the future.

The service was good, but this is the first time I've tried to return something, and it's taking more than two weeks. Also, the seller didn't contact me directly, only through email messages.

Had a problem at first to get the belt to stay in the center. As for the delivery, very bad. It was delivered way out by my garage and I live alone and had to figure how to get it to the house as it was going to rain the next day. I live in my house which has a car port where my deliveries are suppose to be left. And It was after dark which I don't like things delivered after dark when you live alone.

I need to return this item. I haven’t heard from anyone after putting in a return request.

I need to contact the seller. I am unhappy with the product and would like to return it.