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Skurrel Supply

1720 Carey Ave
Cheyenne, WY 82001, US
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Seller Reviews

3.7 out of 5
23 ratings5 reviews

About the seller

Skurrel Supply provides only the highest quality products all the time every time. Our customer experience and satisfaction is our number one priority. Going above and beyond to make the customer have a great experience is not our goal but our requirement!
Business Name: Skurrel Supply LLC

Seller reviews

3.7 out of 5 stars
23 ratings5 reviews
How seller rating is calculated

Showing 1 - 5 of 5 reviews

1 out of 5 stars review

This seller sent a used ecobee premium even though there was no mention that the product is not brand new in the description. in addition , the item sent was model EB-STATE6-01, which not the same model (EB-STATE6P-01) specified in the description. I will be returning the item.

1 out of 5 stars review

Usually I don’t review anything I purchase and never had an issue, but since this was a 700.00 dollar Reme halo led I need to share my disappointing experience with Walmart on line. And their lack of support. Purchased a rfg Reme halo led air cleaner for my furnace, installed it, worked great until 3 weeks ago I noticed the led’s are not on. Tested unit, figured out the led cells are bad and do is the control board. We reached out to Walmart for support, get new unit under warranty since it’s 3 months old or refund. We were told it’s sold thru Walmart but a third party seller. They did reach out to seller Skurrel Supply which practically does not even exist who never responded, reached out to Walmart again no response. So few days ago contacted the manufacturer, who was helpful but unfortunately they have a strict no warranty if purchased on line, and will not help. This is information I should have been told by Walmart and was not. Now I have a 700 dollar air cleaner collecting dust. Buyer be warned. Will never buy, recommend Walmart again unless I get a refund.

1 out of 5 stars review

Seller sold a used product. Broken seal and open product.

1 out of 5 stars review

Seller shipped a used or refurbished item despite the description not mentioning anything about this. I assumed I was receiving a new product but was missing multiple parts which made the installation impossible. A huge mistake ordering from this seller.

reply from Skurrel Supply

Hello anonymous! Item was shipped Brand New factory sealed in original packaging. The "missing parts" are added accessories sold separately. This was explained to the buyer after the item was returned for a full refund and still negative feedback?...seems like a dishonest buyer.

3 out of 5 stars review

I have not had the "return" experience yet. I will know better how to rate this company after they handle my complaint.