Skurrel Supply

Usually I don’t review anything I purchase and never had an issue, but since this was a 700.00 dollar Reme halo led I need to share my disappointing experience with Walmart on line. And their lack of support. Purchased a rfg Reme halo led air cleaner for my furnace, installed it, worked great until 3 weeks ago I noticed the led’s are not on. Tested unit, figured out the led cells are bad and do is the control board. We reached out to Walmart for support, get new unit under warranty since it’s 3 months old or refund. We were told it’s sold thru Walmart but a third party seller. They did reach out to seller Skurrel Supply which practically does not even exist who never responded, reached out to Walmart again no response. So few days ago contacted the manufacturer, who was helpful but unfortunately they have a strict no warranty if purchased on line, and will not help. This is information I should have been told by Walmart and was not. Now I have a 700 dollar air cleaner collecting dust. Buyer be warned. Will never buy, recommend Walmart again unless I get a refund.

Seller sold a used product. Broken seal and open product.

Seller shipped a used or refurbished item despite the description not mentioning anything about this. I assumed I was receiving a new product but was missing multiple parts which made the installation impossible. A huge mistake ordering from this seller.

I have not had the "return" experience yet. I will know better how to rate this company after they handle my complaint.