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NIU Global

5825 SW Arctic Dr
Beaverton, OR 97005, US
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Seller Reviews

4.3 out of 5
147 ratings23 reviews

About the seller

Business Name: Virtual Supply Inc.

Seller reviews

4.3 out of 5 stars
147 ratings23 reviews
How seller rating is calculated

Showing 1 - 10 of 23 reviews

1 out of 5 stars review
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Horrible experience! Scooters never showed up! Purchased two scooters on 12/19, for Christmas gifts. Finally canceled after 10 days of not receiving the order. Seller does not return calls or message inquiries.

About this review:Walmart fulfilled this order and the fulfillment issues were not the fault of the seller.
1 out of 5 stars review

No charging brick? Who sells scooters without chargers? I don’t even recommend, now my kids are looking at them in the living Christmas Day and they can’t ride them. 🙄 not cool.

4 out of 5 stars review

Overall love the scooter just takes a few minutes to get Bluetooth to connect

1 out of 5 stars review

I purchased this scooter for my grandson for Christmas, once we got it all set up we found that the scooter was defective, I reached out the seller on numerous occasions and never received any response, I was hoping to just get an replacement, unfortunately it was sold out for months and once I saw that it was back in stock I contacted Walmart to explain to them my situation, and see if I could now return the item and get an exchange, once again I was let down because they informed me that they were unable to help me unless , I wanted to repurchase the scooter which was now price at $300 more than I originally paid for it or try to contact the seller, which I did and here it is a month later and still no response AGAIN!!

5 out of 5 stars review

An amazing seller keeping its customers satisfied!

5 out of 5 stars review

I love them. I got two from you but both have a flat back tire.

5 out of 5 stars review

everything about this product was as advertised and satisfying. would purchase againq

5 out of 5 stars review

Scooter was as described, shipping was fast and scooter was packaged very well.

5 out of 5 stars review

I was thrilled they shipped to Hawaii. No other seller wants to ship e-bikes or e-scooters to the state of Hawaii!

1 out of 5 stars review

It CAME to the house with TWO flat tires just days ago. Paid for the warrantee but it CAME with 2 flat tires! I just want functioning tires (and yes, pumped up- still flat) I can not even get anyone AT NIU to tell me if I can get the off road solid tires. I'd pay for them. Not a great system