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Purple

4100 North Chapel Ridge Road
Lehi, UT 84043, US
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Seller Reviews

4.5 out of 5
50 ratings7 reviews

About the seller

30+ Years of Comfort Reinvented® We create better-than-best sleep solutions that help every body feel and live better.
Business Name: Purple Innovation

Seller reviews

4.5 out of 5 stars
50 ratings7 reviews
How seller rating is calculated

Showing 1 - 7 of 7 reviews

1 out of 5 stars review

Box arrived damaged. Still waiting on the refund to be processed.

5 out of 5 stars review

accurate description and fast shipping TO ALASKA even!

5 out of 5 stars review

I’ve always bought cheap pillows. After waking up with headaches for a while now, I decided that I should spurge on a more expensive pillow. I didn’t know if expensive pillows were really worth the money. I bought this Purple Harmony pillow thinking if I didn’t like it, I could return it for a refund. No risk in trying out the pillow. I ordered “tall” because I’m 6 feet tall, muscular build, and a side-sleeper. I got the pillow and right away noticed this was a unique pillow. It’s like no other pillow I’ve felt. Sorta feels like sleeping on a cozy cool balloon. It doesn’t have the pressure points that other pillows have that gave me headaches. Next day I noticed that the pillow had some thread separating on the cover, so I contacted Purple. Purple responded and replaced the pillow in 2 days. No problem. Great customer service. Two of my friends were shocked that I would spend so much on a pillow. Maybe I’m known to be cheap. Both friends then ordered their own Purple Harmony Pillow.

5 out of 5 stars review

Arrived very quickly and did not smell like chemicals.

2 out of 5 stars review

The pillows curled up along my face. They did not lay flat. They felt soft and nice, but not after laying in them.

5 out of 5 stars review

quick shipping and response to any questions, directly from the Purple company.

5 out of 5 stars review

I did not like the Fedex shipping as it was days late because the barcode became unreadable. As a result, my package went from Georgia to New Jersey instead of to Louisiana. But not really a big deal. I was just impatient.