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Color Kingdom Store

XiangZhouQuJieYongGongBeiJie
ZhuHaiShi, GD 519075, CN
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Seller Reviews

3.6 out of 5
109 ratings27 reviews

About the seller

Color Kingdom INC is one of the largest distributors of ink and toner cartridges in the United States. A trusted, top of the line seller and manufacturer of ink and toner cartridges. Our ink ventures began in a small Brooklyn basement in 2019. For the past years, we have been consistently offering g…
Business Name: ZhuHaiWoMengKeJiYouXianGongSi

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Seller reviews

3.6 out of 5 stars
109 ratings27 reviews
How seller rating is calculated

Showing 1 - 10 of 27 reviews

1 out of 5 stars review

I wasn't sent hp quality cartridges. I was sent a knock off. All of the cartridges worked except one. Get REAL cartridges from Staples. At least you know they will work.

1 out of 5 stars review

HP printer cannot use these offbrand inks. So I wasted my money

reply from Supplier Response

Hello Stanley! Dear Customer, Please accept my sincere apologies for the inconvenience caused. This is absolutely not the experience we wish for our valued customers. Occasionally, after installing new products on a printer, the device may experience a slight delay in recognition, failing to identify or function properly. This is a normal occurrence. In such cases, you will need to reset or restart the printer. If the items still fail to run on the device after restarting, could you kindly provide a photo of the printer's error message? Upon receiving your response, we will immediately troubleshoot the issue and provide a satisfactory solution. Your satisfaction is paramount to us. Thank you very much for your prompt reply! With warm regards, Andy

1 out of 5 stars review

Ink was dried up in one of the cartridges but when we tried to return found out returns are not allowed. A very expensive lesson.

1 out of 5 stars review

I received a plastic cellphone stand in my mailbox from Color Kindom Store, I had ordered Ink Cartridges. It showed delivered on walmart website. I contacted walmart and told them. They sent a FedEx call tag for me to return the stand. I looked up the address on the internet and the building at that address is for lease. NOT occupied. I called walmart again and they gave me a credit. Now Color Kingdom is contacting me and saying the stand was a gift and the cartridges were deivered. I have a large mailbox with room for small packages. Why wasn't the cartridges put in with the stand and for that matter why wasn't the stand put in the same package with the cartridges with a note saying the stand was a gift? I do not believe them. I think they are in hot water with walmart Good luck if you order from this company!

1 out of 5 stars review

Not helpful Offered no immediate solutions and also is asking me to further complicate my day by continuing to put a knock off cartridge that I purchased from them back I to my smart Printer which recognizes they are knock off ink and rejected them do not buy from this retailer unless you plan to see if what you bought is truly for your printer!

5 out of 5 stars review

I would like to return this printer ink-I realize it has been over 90 days -but it is not the right ink for my printer We were in the process of moving and it was misplaced It has not been opened please respond

reply from Color Kingdom Store

Hello Madeline! Dear Customer, We trust this message finds you well. Following a system review, we note that your order has exceeded 90 days and order details are currently unavailable. To efficiently process your after-sales request, kindly provide your order reference number and purchase date for our follow-up. Upon receiving this information, we shall promptly address your request and take appropriate action. We appreciate your understanding and cooperation. We sincerely apologise for any inconvenience caused during this period and thank you for your patience. Wishing you all the best, Andy

1 out of 5 stars review

Represented HP products wb shipped. They weren't and the cartridges don't fit the printer. Not pleased with return process.

1 out of 5 stars review

Not comparable to HP. Waste of money. It would have saved me money to by HP brand.