Warm Store

This seller is known to send products that differ from original items ordered and refuses to take returns regret this

their response was late I waited a week no response connected with Walmart again and finally got a response that was not worth anything

This company advertised 100% satisfaction and free 30-day returns. 3-4 days after I received the gloves, I notified the company that I wanted to return them. After many emails back and forth, the company refused to send me a pre-paid shipping label to return the gloves. They also kept insisting sending me a replacement pair rather than refunding my money. Their final offer was to refund 50% of my purchase price and for me to keep the gloves. I felt like the company was trying to run out the refund period. So I contacted Walmart customer service at 1-800-925-6278 and the representative immediately refunded my full purchase price and told me to keep the gloves. I love Walmart, but I would never buy from Warm Store again.

Received defected heated gloves. I have been trying to return the item that still within "Free 30-days return", for 2 weeks now. Seller has promised to issue a full refund, but did not. I have to utilize the dispute process through credit company.

I purchased a pair of heated gloves from this seller, I tried to return the gloves because it didn’t work properly. The seller didn’t respond to my return request. I contacted Walmart and I was told that the seller Warm Store would contacted me but they never did so now I’m stuck with A $77 pair of gloves that’s garbage. Do not buy from this seller warm store, they will not honor their return policy.

Lithium ion battery. Warm fast. Probably the nicest gloves ive ever had!!

Super happy with my purchase from this store! The product quality exceeded my expectations—really durable and exactly like the pictures. Shipping was super fast, they pretty much shipped it the same day I ordered. The packaging was great, everything arrived in perfect condition. Customer service was super helpful and took care of all my questions right away. Overall, a really smooth shopping experience. Highly recommend this store—great value for the price!

Super happy with this purchase! The shipping was super fast, and I got my package way quicker than I expected. The packaging was really good—everything inside was safe and in perfect condition. No issues at all, and I’m very satisfied with the whole experience. Will definitely order from here again and recommend it to others!

Unfortunately, the gloves did not work for me. I contacted the seller to get a refund and that turned out to be the worst experience I’ve ever had with the numerous retailers I’ve purchased items from. I sent many requests for a refund and they kept suggesting different ways to make them work for me. I reiterated that I just wanted my money back. Their response was to send me a new pair of entirely different gloves at no charge and to keep the ones I had already purchased. I expressed, again, that I just want a refund and they can keep the gloves. I would never recommend this retailer to anyone. Run, don’t walk, to another retailer.