Secret Bath Plus Corporation

Hello Robert! Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience with our product resulted in a one-star rating. We strive for 100% customer satisfaction, and we take all comments very seriously. We understand your disappointment regarding the perceived quality and value. We want to respectfully address the concerns you raised: Regarding "Cheaply Made": We appreciate your observation on the product's appearance. While its design might be simple, we want to assure you that the material used is a high-grade, durable composite chosen specifically for its performance in bathroom environments, not cheap plastic. The internal mechanism features unique, proprietary technology developed by a renowned European company with over 100 years of experience in manufacturing premium bathroom fixtures. Regarding "Overpriced": The price of this product is a direct reflection of this specialized, high-performance technology. This unique internal engineering is what allows the product to perform as expected and distinguishes it from standard offerings on the market. Regarding "Bad Seller": We regret that your dissatisfaction with the product led you to conclude we are a "bad seller." Our focus is on providing high-quality, innovative products and excellent customer support. We have many customers who are very satisfied with this specific product and its long-term performance, which we believe supports our commitment to quality. Best Regards, Secret Bath customer service.