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Hiland E-Bike profile photo

Hiland E-Bike

Shang Cheng Qu Jin Long Hua Yuan Bei Qu Di Ceng B Shang Chang
Hangzhou, ZJ 310009, CN
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Seller Reviews

3.5 out of 5
77 ratings21 reviews

About the seller

We are manufacturer with rich experience in designing adults bike, Hiland Bike focus on adults cycling in America.
Business Name: HANGZHOU JOY EVER TRADING CO., LTD.

Top picks from seller

Seller reviews

3.5 out of 5 stars
77 ratings21 reviews
How seller rating is calculated

Showing 1 - 10 of 21 reviews

1 out of 5 stars review

The seller sucks. The bike was late and without a charger. I want my money back immediately!!

1 out of 5 stars review

they shift this bike from California to Florida even though I canceled it and they refused to take it back I brought it to the Walmart counter and they refused so I'm out over $500 they could care less

5 out of 5 stars review

Quck, fast and safe shipping. critical parts of the item were protected during transport. Only issue was that the box had some weak points but there was no noticeable damage. items works as intended. Thank you.

5 out of 5 stars review

I have damaged the throttle switch can you send me another one and what would it cost

5 out of 5 stars review

Best customer service. Fixes any issues immediately and responds within hours. They really care about having a quality product and happy customers.

1 out of 5 stars review

Do not buy this bike or brand. forget about the warranty. The battery charger gets extremely hot. When I tried to get it replaced they stated they were out of stock and had no idea when a replacement would be available. i then inquired about buying a new battery and they stated they dont stock or sell parts. They did not recommend where i could buy one. I can't believe Wamart would do business with a company like this. Bob W

1 out of 5 stars review

Bike arrived with defective back brakes, cracked controller mount and warped chain rotor. Tried contacting seller multiple times with no response.

3 out of 5 stars review

I used the Bike for 5 month no issue. Bike seat are loosen even after I tighten the seat its loosen immediately very hard and I have buy new one. Also Pedal assist is not working which also not good. Unfortunately I can't return as well.

1 out of 5 stars review

bike was damaged! the motor was locked up sent the bike back they have received the bike 5 days ago and i have yet to get my money back. would not recommend this to anyone

1 out of 5 stars review

This bike is new and have a failure, with charge battery and turn on, stay on for 10 seconds only and then goes off, no screen, no power, no nothing. Sent complain and from China told me that send video and they will replace damage part, but not notice since then. Horrible service and bad quality item.