Hiland E-Bike

they shift this bike from California to Florida even though I canceled it and they refused to take it back I brought it to the Walmart counter and they refused so I'm out over $500 they could care less

Quck, fast and safe shipping. critical parts of the item were protected during transport. Only issue was that the box had some weak points but there was no noticeable damage. items works as intended. Thank you.

I have damaged the throttle switch can you send me another one and what would it cost

Best customer service. Fixes any issues immediately and responds within hours. They really care about having a quality product and happy customers.

Do not buy this bike or brand. forget about the warranty. The battery charger gets extremely hot. When I tried to get it replaced they stated they were out of stock and had no idea when a replacement would be available. i then inquired about buying a new battery and they stated they dont stock or sell parts. They did not recommend where i could buy one. I can't believe Wamart would do business with a company like this. Bob W

Bike arrived with defective back brakes, cracked controller mount and warped chain rotor. Tried contacting seller multiple times with no response.

I used the Bike for 5 month no issue. Bike seat are loosen even after I tighten the seat its loosen immediately very hard and I have buy new one. Also Pedal assist is not working which also not good. Unfortunately I can't return as well.

bike was damaged! the motor was locked up sent the bike back they have received the bike 5 days ago and i have yet to get my money back. would not recommend this to anyone

This bike is new and have a failure, with charge battery and turn on, stay on for 10 seconds only and then goes off, no screen, no power, no nothing. Sent complain and from China told me that send video and they will replace damage part, but not notice since then. Horrible service and bad quality item.