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YUME SCOOTER

Community, Shajing Street, Baoan District
shenzhen, GD 518000, CN
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Seller Reviews

3.9 out of 5
17 ratings6 reviews

About the seller

Find the best folding electric scooter for adults at YUME. High-quality, fast AND powerful, built to last and perfect for daily commuting and play. Different models and accessories available at affordable prices...
Business Name: shen zhen shi yun mi zhi neng ke ji you xian gong si

Top picks from seller

Seller reviews

3.9 out of 5 stars
17 ratings6 reviews
How seller rating is calculated

Showing 1 - 6 of 6 reviews

5 out of 5 stars review

great shipping packaging fast response to horn not working

1 out of 5 stars review

The scooter shakes and you can barely keep your hands on the handles. Another friend has one exactly like it and it does not do that. When we called, they said we need to buy something else and then it would not do that. I feel they should send me another one since it cost me a lot of Money and doesn’t work correctly.

reply from Supplier Response

Hello Georgie! Thank you for your feedback. We are concerned to hear about the issue, as we strive for excellence in every high-performance scooter we build. Regarding your mention of a previous call, we have checked our records and haven't found a prior contact from you. We would love the opportunity to assist you directly! We are more than happy to provide free after-sales service, including necessary repairs to ensure your scooter performs as it should. Please reach out to us through the "Contact Seller" link in your Walmart order history so we can resolve this for you immediately. Your safety and riding experience are our absolute priorities.

4 out of 5 stars review

All was well, came early. Handle slips down. Battery gauge says 2 bars when full.

1 out of 5 stars review

I will be updating my reviews depending on sellers attention and responsibility about standing behind the product

reply from YUME SCOOTER

Hello Kdasilva! Thank you for taking the time to share your experience with us. If you have any questions, please feel free to contact our customer service team so that we can further understand your situation and find a suitable solution.

5 out of 5 stars review

absolutely amazing customer service friendly quick to respond and resolved whatever issues quickly had a slight issue with a switch and sent me one with no problems should be here anytime... a great company great people.

May 14, 2023
Joel
1 out of 5 stars review

Will not stand behind product. Good luck dealing with once a week broken english responses