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CUTICATE

shenzhenshi baoanqu songgangjiedao langxiashequ langxiadisangongyequ di6dong201
shenzhen, GD 518000, CN
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Seller Reviews

2.9 out of 5
206 ratings58 reviews

About the seller

We will use the most sincere heart, the most preferential prices provide the best quality service.
Business Name: shenzhen jinlian maoyi youxian gongsi

Seller reviews

2.9 out of 5 stars
206 ratings58 reviews
How seller rating is calculated

Showing 1 - 10 of 58 reviews

1 out of 5 stars review

Seller insisted to give 30% refund not full which is not acceptable. Do not recommend

1 out of 5 stars review

would not order from the seller again. Shoddy shipment resulted in item being damaged and unfixable.

1 out of 5 stars review

I bought 3 separate items from this seller for an event, as a set. This particular item was not going to work as the compartments are too small for the food items so I asked to return only 1 of 3 items I bought from this seller. They told me “it would take too long and be too expensive” to return and tried to offer me a 10% refund. DO NOT do business with CUTICATE. It’s a shame that in 2025 an e-retailer would provide this kind of customer service and if they wanted to insist on no returns they should consider another e-commerce platform where they will be among other low quality and scammy businesses.

5 out of 5 stars review

Seller provided an accurate description of the product. It arrived on time, well packaged and on time. Good experience.

2 out of 5 stars review

stuffed in plastic bag not sealed or closed. No label or identification of item

1 out of 5 stars review

Stay away! The item arrived broken due to extremely poor packaging—it was shipped in a flimsy bag that provided no protection. The only option for refund or replacement was to contact the seller, which I did immediately on the day it arrived with pictures. Despite repeatedly requesting a replacement or a full refund, the seller ignored the replacement option and instead kept offering partial refunds—first 20%, then 40%, and now 50%. This is completely unacceptable. I am posting this after receiving the 50% offer, and I find the entire experience very frustrating and unprofessional. Do yourself a favor and stay away from this product and seller!

1 out of 5 stars review

Still arguing with seller over a broken clock that they refuse to refund my money for. Even getting Walmart involved has not helped. DO NOT BUY FROM CUTICATE

4 out of 5 stars review

Not sure if the item was directly shipped from the seller or elsewhere so I can't say for sure the error was theirs, but initially the wrong item was sent. To be fair what I ordered and what I revieved do look nearly idendtical aside drom the hole patterns. Had I not actually wanted the larger holes for larger items I would have just accepted the 6-hole design and called it a day. I reached out to the seller about it whom has yet to respond two weeks later, but considering Walmart stepped in instead and handled it a response would be a waste of time :). You'll likely get what you order, but if communication is necessary for any reason I wouldn't count on it. May update if one does come.

Aug 6, 2025
Valerie
1 out of 5 stars review

I’ve requested a refund/replacement haven’t heard from seller. Walmart haven’t responded neither PLEASE DO NOT BUY FROM THIS SELLER!!!