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RADIATA Furniture

Pro Seller
Room 623, Building 2, Xixi Century Center, Xihu District, Hangzhou, Zhejiang Province, China
HangZhou Shi, ZJ 310000, CN
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(+86) 13606546060

Seller Reviews

4.6 out of 5
430 ratings85 reviews
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About the seller

Our company is located in California, US, is a professional manufacturer and a reliable supplier of outdoor furniture. Our company mainly focuses on rattan furnitures, rattan sofa, modular sofa, swing chair,wicker dining set, rattan chair, rattan table, bar and stool, lounge, outdoor umbrella, ratt…
Business Name: Hangzhou yu xuan ke ji you xian gong si
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Top picks from seller

Seller reviews

4.6 out of 5 stars
430 ratings85 reviews
How seller rating is calculated

Showing 1 - 10 of 85 reviews

Jan 21, 2026
Sophia
Item bought
RADIATA Oversized Papasan Rocking Recliner Chair with Footrest, 450lbs Wicker Lounge Chair for Indoor Outdoor Patio, Living Room, Gray
5 out of 5 stars review

I am very happy with the purchase. It was more than I expected. Good product and quality.

Dec 11, 2025
kathi
Item bought
RADIATA Double Egg Chair for 2 Person, Oversized Wicker Loveseat with Thick Cushions, 680 lbs Capacity, Indoor Outdoor Stationary Patio Lounge Chair for Balcony, Garden,Brown
5 out of 5 stars review

No communication needed. Chair came very fast! Little more $ than I thought for it, but I do think its worth it.

Dec 9, 2025
Prayank
Item bought
RADIATA 42" Rectangular Fire Pit Table with Tank Table, 50000BTU Patio Fire Pit Table with Rain Cover, Outdoor Natural Gas/Propane Firepit Table
1 out of 5 stars review

Very disappointed with this seller. The listing falsely claimed the fire pit table works with both natural gas and LPG, but that was completely untrue. It does NOT work with natural gas, which makes the product unusable for me. The item also arrived in terrible condition, covered in scratches and clearly poor quality. This seller is misleading in their advertising and does not provide products that match the description. Save your money and shop elsewhere.

reply from Supplier Response

Hello Prayank! We are truly sorry for any confusion or frustration this may have caused you. We’d like to reassure you that the unit comes pre-configured for propane, but it can be converted to natural gas very easily. We’ve already sent you the step-by-step conversion guide along with the instructional video to make the process as simple and smooth as possible. If you have any questions or need any assistance at all, please don’t hesitate to reach out. We’re always here to help and support you every step of the way, and we truly appreciate your patience and understanding. Warmest regards, Joe Customer Service Team

Dec 5, 2025
Racquel
Item bought
RADIATA Oversized Papasan Rocking Recliner Chair with Footrest, 450lbs Wicker Lounge Chair for Indoor Outdoor Patio, Living Room, Gray
5 out of 5 stars review

This is exactly as expected, we enjoy using it (not as often as we want) but that's our fault :) The customer service was also great, Joe reached out to check on how we like it without any prompting when I told him I noticed some scratches, he even sent us a rain cover- Unnecessary and so kind. Will definitely purchase more just for that experience! -Racquel

Dec 2, 2025
mina
Item bought
RADIATA Outdoor Foldable Hanging Egg Chair with Stand, PE Wicker Swing Chair with Cushion and Headrest, 350 lbs Capacity,Dark Gray
1 out of 5 stars review

Very bad customer service. They don’t take it back if it don’t fit or item is defective. Stay away

reply from Supplier Response

Hello mina! I’m truly sorry for the misunderstanding this situation may have caused you, and I want you to know that we’re here to support you and make this return as easy as possible. We do have a 30-day return policy, and we’ll gladly help you take care of the return right away. We are ready to provide a prepaid return label for you. We just haven’t yet received your reply to our earlier request for a few details about the package, which help us prepare everything correctly and make the return as smooth as we can for you. Thank you so much for your patience and understanding during this process. We truly appreciate it, and we’re looking forward to hearing from you soon. Please know that we are here and more than pleased to help whenever you need. Warmest regards, Joe Customer Service Team

Nov 11, 2025
BRENDA
Item bought
RADIATA Double Papasan Rocking Chair with Cushion, 2-Person Patio Egg Lounge Glider, Oversized Outdoor Recliner Loveseat, 700 lbs Capacity, Comfy Big Rocker for Porch, Balcony,Living Room,Brwon
1 out of 5 stars review

Seller should be banned. Will not take product back nor issue a refund. I have provided photos and videos. This is a health risk and I have let seller know this. Three weeks and still no results.

Nov 3, 2025
Sherrie
Item bought
RADIATA Outdoor Foldable Hanging Egg Chair with Stand, PE Wicker Swing Chair with Cushion and Headrest, 350 lbs Capacity,Dark Gray
5 out of 5 stars review

again but yet together, live what is supposed to be and look like

Oct 29, 2025
dana
Item bought
RADIATA Double Papasan Rocking Chair with Cushion, 2-Person Patio Egg Lounge Glider, Oversized Outdoor Recliner Loveseat, 700 lbs Capacity, Comfy Big Rocker for Porch, Balcony,Living Room,Brwon
2 out of 5 stars review

Described the cushion as plush-it has hardly any stuffing and is miserable. Seller won’t allow returns to store so major pain ( disassembling product would be a nightmare) and expense to return. Questionable transaction…..

Oct 26, 2025
byron
Item bought
RADIATA Hanging Egg Chair with Stand and Waterproof Cover, Outdoor Indoor Wicker Rattan Swing Chair, 450lbs Capacity Hammock Nest Seat with Cushions, All-Weather Patio Porch Chair, Light Gray
5 out of 5 stars review

Came on time, the driver put in my garage. 5 star all the way....................

Oct 22, 2025
Paulette
Item bought
RADIATA Oversized Papasan Rocking Recliner Chair with Footrest, 450lbs Wicker Lounge Chair for Indoor Outdoor Patio, Living Room, Gray
5 out of 5 stars review

Shipping was on time, product was boxed and in great shape.