Ubuy Direct

Fast accurate shipping. Item was packed very well so it didn't incur any damages.

Charged more than the retail MSRP, but delivered the part. Seller could have used additional packaging to better protect the item during shipping.

Item arrived on the expected date and appears to be in new condition. The odd thing was, I received a piece of paper in the mail a few days before the expected delivery date, stating my order was on the way and thanking me for my business, along with some contact info. Seeing this kind of worried me and made me think it was a scam since the item on purchase history showed already delivered, but they fulfilled the order. Would do business with them again.

Product was a used item. Sold as new. Box looked terrible. I returned it without opening.

Good communication with delivery and careful handling of large TV

Ubuy direct is one of the most reasonable price and if anything goes wrong they got your back. The transaction was smooth and made me feel valued as a customer. I will definitely buy again.

I have tried to reach out with no reply, hoping they will refund my money and make this right otherwise it would be very embarrassing for them. I would never sell something in this condition as new, I would never send it out at all period to a customer! This thing was wrecked! Very sad.

I want to say thank you to Betty and the team for giving us exceptional customer service through a return even though it wasn’t their fault. The communication we received from the team was wonderful as we always knew what was happening and they were very responsive. Hoping to be able to buy from this team in the future

I’m on the east coast and they’re on the west coast, and they keep banker’s hours. So they’re hard to reach. Even Walmart wasn’t able to reach them. I’d shop elsewhere.