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Cycool

No. 8, Tangxia Community, Zetang Natural Village, Jianshanwan Village, Tangxian Town, Yongkang City
Jinhua City, ZJ 321314, CN
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Seller Reviews

4.6 out of 5
63 ratings24 reviews

About the seller

cycool, as a professional brand, focuses on developing products that could help people enjoy sports. We are a firm innovator, aiming to redefine the professional filed of home fitness equipments.
Business Name: yongkangshipuxinmaoyiyouxiangongsi

Seller reviews

4.6 out of 5 stars
63 ratings24 reviews
How seller rating is calculated

Showing 1 - 10 of 24 reviews

1 out of 5 stars review

Walking pad description clearly stated: "Incline Feature: Includes a 4% manual adjustable incline to enhance workout intensity, boosting calorie burn and stamina." However, the item that I received has no incline feature.

5 out of 5 stars review

This is the best customer service I’ve had in a long time. I broke my remote .. actually my kid broke my remote by putting it in the microwave.. which is insane but .. here we are. I contacted Cycool and within 48 hours I was in contact with a rep who confirmed the model. They sent me a new remote that works perfectly. I was so happy to get back to my daily routine. Super easy to work with and I’d happily shop with them again.

4 out of 5 stars review

Good enough instructions to get it to work. Shipped early.

5 out of 5 stars review

The package was delivered on time and at a great price. Thank you

5 out of 5 stars review

Of course as always with Walmart plus I got free shipping, packaging was very high quality. The description was accurate.

5 out of 5 stars review

Inquired about what kind of battery to buy and seller got back to me very quickly.

5 out of 5 stars review

The sellers communication was friendly and they care about the customers.

5 out of 5 stars review

Understanding and helpful seller as they adjusted the price without any hassle but the name of the seller looks fishy though in the review page.

5 out of 5 stars review

This item is as described and as you see in the picture I received the product promptly and been using it for a few weeks. It’s quiet. I really like it a lot and I’m glad I purchased it.

1 out of 5 stars review

The seller have not communicated to me since the 2 and weeks that I started the return