FICISOG

The pet steps came within 2 days. They are very nice. I gave a 4 star instead of 5 because the zipper on one side isn't quite right, it comes off track but putting a stitch in it will resolve the issue. Over all they are very nice.

received and tried to return before I ever opened it and was told there would be a restocking fee. There is no brand name on it anywhere and when I set it up it worked for 2 weeks then HL code started and no way to clear it or look up how to clear it without a brand name . Very disappointed Walmart should not have these 3rd party sellers on their site it's very misleading .

Do not use this seller. Products are junk, it’s a 3rd party, you won’t get your money back

not what is pictured and not even close to Walmart customer service

I just sent message to seller…. Can’t review the response yet

Purchased this and the heat pump stopped working after only a few days. I’ve been calling and dealing with customer service over 2 months now and no one will respond or do anything for me. We paid $700 for this with the protection plan and shipping and haven’t even been able to use it or get it replaced. The number Walmart gave me for the manufacturer, no one answers it. I’ve left messages and no one responds. No one responds to emails either. Company is crap.

i will see if i cant figure out how to get the heater to heat properly

seller tried to make right but is was too late I had already returned the item

No issues. Item as described. Positive experience.