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POLY-TEX INC

1750 126th St
Burnsville, MN 55337, US
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(877) 627-8476

Seller Reviews

2.5 out of 5
15 ratings3 reviews

About the seller

Poly-Tex is a leading distributor of backyard living products, we have partnered with manufacturers who focus on quality and innovative design. Poly-Tex offers exceptional US based customer support and can walk you through any assembly question. With over 20 years experience selling to the large…
Business Name: Poly-Tex, Inc.
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Seller reviews

2.5 out of 5 stars
15 ratings3 reviews
How seller rating is calculated

Showing 1 - 3 of 3 reviews

Jan 26, 2026
Charlotte
Item bought
Palram - Canopia Heavy Duty Greenhouse Shelf Bundle (4 Shelves)
1 out of 5 stars review

Finally responded to my return request but they charge a 29% restock fee plus I have to pay return shipping.

reply from Supplier Response

Hello Charlotte! We are sorry to see that you gave us a one star rating. A response to your message via the Walmart portal was submitted the very next business day regarding your return request. It looks like someone from our team has already reached out to you regarding the return request. Should you have any additional questions please contact us at 877-627-8476. Thank you

Dec 1, 2025
Bonnie
Item bought
Palram - Canopia Hybrid 6' x 10' Polycarbonate/Aluminum Walk-In Greenhouse – Silver - with Roof Vent
1 out of 5 stars review

They are non-communicative. This was a terrible transaction.

reply from Supplier Response

Hello Bonnie! We are sorry to hear that you feel this way. We responded to your messages via the Walmart portal when they were received. We also checked and it looks like there is a return in process for you. If you need further assistance, please feel free to reach out to us at 877-627-8476. Thank you

Dec 3, 2021
MisterEd
1 out of 5 stars review

The greenhouse arrived with broken parts, after no response after 3 emails, I made my own replacement parts. I’m lucky to have that skill, if I didn’t- the greenhouse would be stuck in mid-construction. Shame on this company.