KnK Distributions LLC

Hello Kelly! Please look at your item again. It clearly states on the item 200ml. That equates to 6.71 oz which is actually bigger than the 5.71 oz. We are actually giving you a bigger bottle for the same price as the 5.71 oz. The sticker comes on the bottle directly from Batiste. Thank you and sorry you were confused with this purchase but we actually gave you a deal.

Hello Starla! Thank you for reaching out regarding your recent order. Upon reviewing the item details, the product you received is clearly labeled as 200ml, which converts to 6.71 oz—a larger size than the 5.71 oz version. This means you received a bigger bottle at the same price, offering you even more value. Additionally, the sticker on the bottle comes directly from Batiste, ensuring authenticity. We understand there may have been some confusion, but we genuinely provided a better deal with this purchase. We appreciate your business and hope this clarification helps. Please don’t hesitate to reach out with any further questions, and we look forward to serving you again in the future!

Hello Carly! Thank you for reaching out regarding your recent order. Upon reviewing the item details, the product you received is clearly labeled as 200ml, which converts to 6.71 oz—a larger size than the 5.71 oz version. This means you received a bigger bottle at the same price, offering you even more value. Additionally, the sticker on the bottle comes directly from Batiste, ensuring authenticity. We understand there may have been some confusion, but we genuinely provided a better deal with this purchase. We appreciate your business and hope this clarification helps. Please don’t hesitate to reach out with any further questions, and we look forward to serving you again in the future!

Hello Elizabeth! We sincerely apologize for the damaged product you received. It should have been properly packaged in a box for protection, and we regret this oversight. We appreciate your feedback and have taken steps to ensure better packaging moving forward. Thank you for bringing this to our attention!

Hello Amanda! We apologize if you received a different size. All products we have in inventory for this is 200ml which equates to 6.71 oz. You should actually receive a bigger product for the price. We also looked back at all orders we have had from you and we only see 1 order, which makes us wonder why you say this is not the first time with this seller? Why are you spreading false information. All you have to do is request a refund and get a new one sent out to you. No refund has been requested. Next time please reach out to us if you have any issues and we will fix it promptly. Thank you.