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Fortune Candy

Pro Seller
3511 S SPRING MEADOW CT
Diamond Bar, CA 91765, US
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Seller Reviews

4.2 out of 5
137 ratings15 reviews
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About the seller

Our company's US headquarters and customer service center are located in City of Industry, California. We have warehouses in California, Georgia, New Jersey, Texas and Illinois, enabling us to deliver orders in most regions within a week. The products you purchased will be delivered quickly and safe…
Business Name: N/A

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Seller reviews

4.2 out of 5 stars
137 ratings15 reviews
How seller rating is calculated

Showing 1 - 10 of 15 reviews

1 out of 5 stars review

Product was of poor quality and not worth the price. Will not buy anything else from Walmart of that nature or price sight unseen. Very disappointing!

1 out of 5 stars review

Would not allow us to return one of their products. Would not do business with them again.

reply from Supplier Response

Hello Malinda! unopened items are eligible for return even after the 30-day return period. We have emailed you with a proposed solution and await your response. We apologize for any inconvenience.

5 out of 5 stars review

This is my first time purchasing an item from Fortune Candy. They were very honest in their description of the product. They gave detailed assembly directions. They even followed up to see if all went well and that we were pleased with the product.

5 out of 5 stars review

No problems at all, item arrived in perfect condition.

1 out of 5 stars review

item never received and took longer than expected and I am disappointed in the whole situation.

reply from Fortune Candy

Hello Kassandra! We sincerely apologize that your order was severely delayed. We are addressing this issue with our carrier to prevent future occurrences. The orders would be delivered within 3 to 5 days at the latest. Thank you for your feedback.

4 out of 5 stars review

The item was shipped promptly, got it in less than a week. I would give a five star except that I ordered two of the cabinets and one came without bolts/screws to put the cabinet together and was missing the stationary feet. I have reached out to the seller and they answered within 48 hours and have promised to send what I need to put the cabinet together. Hopefully, that will happen quickly.

reply from Fortune Candy

Hello Mary! Thank you for your feedback. We have sent the new screws. It would arrive within 3 to 5 days. We hope you are satisfied. We will take this matter seriously to prevent it from happening again in the future. Thank you for your feedback.

5 out of 5 stars review

Good communication. Item arrived ahead of initial schedule. Packaged very well (though the foam board had some disintegration, leaving particles). Very well engineered to fit together.

5 out of 5 stars review

Everything about the item I purchased was just like it stated. Very easy to assemble and delivery process only took two days.

1 out of 5 stars review

item was delayed almost a month, and never gave me any updates

5 out of 5 stars review

Everything is inside and the colors are clear and true to the descriptions given. Great Seller!!