If I could give a negative 10 , (makes you put at least one star to even submit review) I would. First and last time ordering from this company. Purchased foam cutting machine kit and one piece was missing from the kit. Called and also sent email. Response I get is wait 48hours . Waited, than they requested photos. Sent photos in several emails now and all they say is we haven't received a response. Its now been almost a week and still get same lame excuse wait 48 hours. Finally contacted WM and sent them the photos and told WM I can also send them the emails with the photos that I've sent to them proving I'm not making this up. This is the worst customer service. If you purchase anything you best hope nothing is wrong with it because you could be waiting for weeks . I have aksed them several times over the phone I still don't have any response if they are going to send the missing piece or have me return it, so it just sits here and I can't use it .
