EPOWP

Buyer beware!! Exactly same thing happened to me as the last reviewer. I was sent the wrong item..some cheap non-brand chairs! Then I got told by Walmart’s customer service (Angeline) I could keep the chairs while they’d issued me an apology and refund. They said it would take 5-10 business days before the refund would be issued. A whole month goes by with no refund. I call back into Walmart’s customer service and now they tell me I was misinformed and the chairs have to be returned before a refund could be issued!! By then I’ve discarded the packaging box but the customer service guy over the phone couldn’t speak clear enough English to understand that so I escalated to his supervisor(Rue). They finally arranged for a pick up with an outside shipper but I have to call them and schedule the pickup!!!. Don’t buy from this 3rd party seller!!! Walmart won’t provide you the same service as if you bought it directly from them. Hopefully Walmart sees how horrible this seller EPOWP makes purchasing from their platform look. I ended up filing a complaint.

Sent the wrong item and only given one sentence replies along the lines of "we will look into it" when asked to rectify the situation. It's been almost a month since the item was ordered and over 3 weeks since the incorrect item was sent.

Scam company. i ordered a coffee table and usps says it was delivered to mailbox. So what was sent was not a coffee table.

Absolutely no reply to e-mails or voicemail after initial contact!!