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AliveCor

189 N. Bernardo Avenue, Suite 100
Mountain View, CA 94043, US
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Seller Reviews

4.1 out of 5
50 ratings12 reviews

About the seller

AliveCor is maker of KardiaMobile, the world's most clinically-validated personal EKG. As the leading FDA-cleared mobile heart solution, AliveCor delivers intelligent, highly‑personalized information about the heart to users anytime, anywhere.
Business Name: AliveCor Inc.

Seller reviews

4.1 out of 5 stars
50 ratings12 reviews
How seller rating is calculated

Showing 1 - 10 of 12 reviews

5 out of 5 stars review

My item was received in a timely manner. Happy customer!

3 out of 5 stars review

Shipping was a little slow., but arrived a bit ahead of expected date.The product itself is fine. However, I needed only the basic KardiaMobile which I ordered. -It was extremely difficult to set it up because of never -ending messages on website to upgrade to a more expensive Kardia device( which I do not want ). the process pauses for long periods and does not enable you to move through the process when you do not want to buy more expensive service , which is obnoxious.

2 out of 5 stars review

The product is good for telling when no anomalies are detected in the EKG. But for me, when it detected an anomaly, it told me that I'd have to sign up for their $79 per year program for them to tell me what the anomaly was. It essence, "You've got something strange going on and for $79 we'll let you know what we found." It appears their fairly inexpensive product might be a loss-leader just to get people to sign up for their annual plan. If they were up front about that, I would be OK with it. But what they did is too similar to "bait and switch" for my liking.

5 out of 5 stars review

This is a reputable product and the seller provided on-time service.

1 out of 5 stars review

Absolutely unsatisfactory. Terrible experience. I need to return a defective unit and they are not helping at all. I will likely dispute this transaction with my credit card company. If anybody reads this, your help would be appreciated.

5 out of 5 stars review

When my insurance company refused to replace my continuous loop heart monitor my doctor suggested this. So anytime I don’t feel well. I can take a reading and he has the exact information he needs.

1 out of 5 stars review

Arrived much later than date promised when I purchased. Had I known that, I would not have ordered.

1 out of 5 stars review

Not the best customer support. The gentleman i spoke with didnt sound very knowledgeable. He wasn't very helpful and was quick to dismiss my issues. He was basically like " Your phone is not compatible with the device, id return it.." He never even bothered to try anything or troubleshoot the device to get it working properly. Save your money.

5 out of 5 stars review

Fast delivery. I actually paid a little more for it.

1 out of 5 stars review

i didn't like the subscription to the kardia monitor.