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ElectricFireplacesDirect.com

217 N. Seminary Street
Florence, AL 35630, US
|
(256) 217-7013

Seller Reviews

4.5 out of 5
231 ratings45 reviews

About the seller

Electric fireplaces direct is dedicated to educating, informing, and partnering with you to create ideal fireplace solutions for your home. We have a wealth of complex knowledge that comes from over 20 years of working in the electric fireplace industry. Not only is our team of fireplace experts kno…
Business Name: Net Direct Merchants LLC
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Top picks from seller

Seller reviews

4.5 out of 5 stars
231 ratings45 reviews
How seller rating is calculated

Showing 1 - 10 of 45 reviews

Jan 30, 2026
Sharron
Item bought
Country Living 20.5" W x 12.6" H x 8.6" D Electric Fireplace Log Set - Black
5 out of 5 stars review

Perfect fit for my fireplace. My house is small and it keeps my home at a comfortable temperature.

Jan 28, 2026
Linda
Item bought
Country Living 20.5" W x 12.6" H x 8.6" D Electric Fireplace Log Set - Black
5 out of 5 stars review

Christmas gift for our son who purchased a fixer upper house. The chimney was badly damaged but the fireplace facade remained. This insert was the perfect addition!

Jan 26, 2026
aw
Item bought
SimpliFire Allusion Platinum 50" Electric Wall Mount Fireplace with Shiplap Mantel Package - White
1 out of 5 stars review

They won't respond to my message sent through Walmart. Walmart won't respond either. My item came broken in two places, I spent $2500 and cannot get a response from the company or Walmart.

Jan 6, 2026
pamela
Item bought
Country Living 20.5" W x 12.6" H x 8.6" D Electric Fireplace Log Set - Black
4 out of 5 stars review

The unit came quickly %26 the directions were easy to read %26 understand. The remote control was explained in the instructions.

Dec 21, 2025
Diane
Item bought
Modern Ember 24-in 3-Sided Freestanding Electric Stove in Black ME-24-3SD-BLK
1 out of 5 stars review

They lied and said it needed assembly and it does not you’ve just plugged it in. There’s nothing to put together and they charged me $123. No one came to my house.

Dec 10, 2025
Pmom89
Item bought
Country Living Infrared Portable Rolling Space Heater with Birchwood Grain Finish
1 out of 5 stars review

The item does not heat 1,000 sq foot. But the seller is a good seller.

Nov 13, 2025
McMeister
Item bought
23” 3D Infrared Quartz Electric Fireplace Insert with Safer Plug® and Safer Sensor™
5 out of 5 stars review

It arrived when they said it would when I ordered it. It came undamaged. Quality Item and Vendor.

Nov 9, 2025
Raveene
Item bought
Duraflame Electric Fireplace Wall Mantel - Smoky Gray Stone
3 out of 5 stars review

I didnt talk to the seller. So I cant say anything about the communjcaguon aspect.

Oct 29, 2025
Sheri
Item bought
Modern Ember Uptown 28 inch Smart Electric Fireplace Insert - Black
5 out of 5 stars review

The seller did great. I'm very pleased with my electric insert fireplace.

Aug 1, 2025
ifinfan
Item bought
Napoleon Cineview 30 inch Built-in Electric Fireplace - Black
5 out of 5 stars review

Shipped quickly all Specs were correct. The packing was excellent.