BESTBEDS

The bed frame is nice but you do have to put it together yourself. The instructions are pictures only with no written instructions. I think that company's should go back to step by step instructions with written explanations. For instance i have the frame put together and ready for the next step. Only to realize that the holes that hold the middle bars in between needed to be facing one another in order to be able to put those pieces in. A simple note at that part would have helped greatly. I had to take it back apart and then put it back together after realizing my mistake. But the frame itself is very nice.

tried calling them 3 times. no response finally took it back to Walmart to return

Had no problems with order or with item. Very quickly I got my King 2 Inch Soft Sleeper.

Advertisers state that a foam mattress with zippered cover. Have yet to receive the zippered cover. Tried calling the company with no response. What is a customer to do?.

Fast shipping and neat packaging! Appreciate the enclosed invoice too.

They was supposed to contact me to send me the pillows and never did