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4.1 stars out of 5
77%
Overall Positive Rating
Business Name: Cymax Stores USA LLC

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Seller reviews

Most helpful positive review

5 out of 5 stars review
I didn't really have to deal with them but it was fast shipping and I am sure they stand behind their products because of the quality that went into manufacturing.
Robin

Most helpful negative review

1 out of 5 stars review
Took to long and I had only one track update, after emails to Walmart help line it finally arrived which was like three weeks later. I ordered it on July 17, so it shipped out on July 18, received it around September 3rd week.
Sheryl
9403 reviews
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  • 1 out of 5 stars review
    12/15/2023
    Full on 0 Received the chase part with the back completely cracked! Ben emailing both Walmart.com and Homesquare for two weeks. The company has completely ignored my request for a box to ship it back. They finally answered Walmart telling me to buy my own box, at my expense. They never answer the phone and they sent Fed Ex to pick it up with no box, and no communication with me about getting the replacement. Of course Fed Ex didn’t take it. So know I’m stuck with a broken too small to begin with sectional in the middle of my hall right before the holidays. If they sent me the replacement I could’ve used the same box to send the broken one. So what to do! I filed a complaint with BBB and talking to my bank to try and reverse the charges. I h...
    Cari
  • 4 out of 5 stars review
    12/08/2023
    Its a cheaply made mattress you can feel the Springs on the bottom layer. Supposed to be firm but it feels like you sink on it. However my back doesnt Hurt (yet) so I suppose its doing the job, will be happy if corners will ever be normal so far its not looking great. Oh and it also feels very hot.
    CoolestMom33
  • 1 out of 5 stars review
    12/07/2023
    The company is very difficult to deal with in that they don't answer their phones. I left 3 messages and no response. I finally emailed them, it took several days to get a response. After sending them pictures and the required info, I've gotten no response. Now they are telling me to deal with Walmart directly even though Walmart's website requires a return shipping code (which I never received from Cymax after almost 3 weeks of inquiry). My item arrived broken and now the return process is such a hassle. I wouldn't recommend purchasing anything from this company. BUYER BEWARE!!!
    Ima
  • 1 out of 5 stars review
    12/07/2023
    I'm disabled. You won't allow Fedex to come pickup my order tk be returned (the order is spraying toxic large chunks of beading everywhere). I can't be around a lot of people and I can't drive to the facilities you want me too. It's a huge hassle to return an item that shouldn't have been sold to me in the first place.
    Katy
  • 4 out of 5 stars review
    11/16/2023
    I would rate 3 star for the sofa sectional, only skipping 1 star because of the storage ottoman…Very easy to assemble… No need to pay for assembly service especially from Angi . Assembly service person came 2 hours prior to an appointment without any notification and after that I ask them to be there at actual time. No one showed up.
    Priya
  • 1 out of 5 stars review
    10/25/2023
    My purchase was sent wrong, with only the headboard and footboards of the bed, missing all the rest of the materials, I have already contacted the seller explaining what happened, I sent a photo of the only two pieces I received, I asked for the replacement of the pieces that are missing and the seller just keeps trying to give me an answer and send me the missing parts
    rayza
  • 5 out of 5 stars review
    10/12/2023
    Does not come with chairs. You pay all the money for the table thinking it comes with chairs and it doesn’t. Spent almost $300 on the table and had to spend over $300 for two sets of chairs (tablet cones with two). It is a nice table set. Picture is very misleading if you’re just browsing through stuff online. I would suggest read the description and reviews!
    Tierra
  • 1 out of 5 stars review
    10/12/2023
    Ordered a filing cabinet and received 10/7/23 with one corner of box damaged. I never opened the box. Returned filing cabinet to Walmart on Plant Avenue, Waycross, GA 10/9/2023. Received the same box, left in my driveway, on 10/12/23 with damage to box and top open. I am returning it again 10/12/23
    Natalie
  • 5 out of 5 stars review
    09/12/2023
    Delivery was 5 days earlier than originally stated. Tables arrived very well packed - one box had a damaged corner but the tables were in pristine condition. Be sure to check the content of the tables before ordering. There are several of this particular style at different prices - if you want solid oak, make sure the description states solid oak - not just solid wood.
    DD
  • 3 out of 5 stars review
    02/16/2020
    I wish all the parts were in the box and that we didn't end up having to make do with what we have at home.
    terri

About Seller

Why Buy From Homesquare? Every home and office is different. They each require a unique combination of furniture, lighting and accessories to create a space that is both functional and beautiful. Finding the right chair or lamp used to be quite a difficult task. If you have ever spent hours searching for just the right piece only to be disappointed by the available selection or by high prices, then you understand how frustrating this task could be. Fortunately, Homesquare has solved the problem. We bring together a huge selection of home and office furnishings in one convenient spot. Our enormous selection of home and office products combined with our online shopping model that saves you both time and money.

Tax policy

Sales Tax Cymax Stores does not charge Sales Tax within the USA, except within the states of Pennsylvania, Rhode Island, Virginia, and Washington.