Vertuo Next Coffee and Espresso Maker in Red, BNV520RED1BUC1
Vertuo Next Coffee and Espresso Maker in Red, BNV520RED1BUC1
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Vertuo Next Coffee and Espresso Maker in Red, BNV520RED1BUC1

3.8 stars out of 3905 reviews
(3.8)|
3,905 ratings

Key item features

  • Versatile Brewing: Single-serve machine utilizes Centrifusion technology for brewing both coffee and espresso from two capsule sizes.
  • Smart Technology: Features capsule recognition and code reading for blend-specific parametric brewing, automatically adapting parameters like cup size, pressure, and temperature.
  • Customizable Servings: Offers 4 factory presets (Mug, Gran Lungo, Double Espresso, Espresso) and allows programming of cup sizes from 0.7 to 17 ounces.
  • Convenient Design: Includes a motorized brew head, automatic capsule ejection (holds 10 used capsules), and a removable 37-oz. water tank.
  • Efficient Operation: Boasts a 30-second fast heating time, automatic power off after 2 minutes, and a descaling alert for maintenance.
  • Compact Build: Slim-fit design, made from 54% recycled plastics, with an adjustable drip tray for various cup and travel mug sizes.
  • Connectivity & Color: Connects to Wi-Fi and Bluetooth for software updates, presented in a vibrant red color.
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Current price is $179.95
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Customer ratings & reviews

3.8 out of 5 stars
stars3,905 ratings3,489 reviews
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Reviews summary

Pros
  • : Coffee and espresso have a deep flavor and aroma.
  • : Straightforward cleaning process.
  • : Brews coffee with perfect crema and varied flavors.
Neutral
  • : Can be inconsistent, with perfect results for some and issues for others.
  • : Offers affordable options, but pod prices can add up.
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Showing 1-3 of 3,489 reviews

Jan 11, 2025
Amir
2 out of 5 stars review

Unrelaible

This would be a great machine if only it was a bit more reliable! I have had 3 of these in the last 4 years and the third one just broke down today with the same blinking orange light issue (factory reset, cleaning and descaling didn't fix the issue either!) Just bought a CitiZ instead hoping those one last a bit longer.

International review
Review from Nespresso Australia
Helpful?6RJ2V6CGKKOZ670834152
reply from Customer Relationship Centre

Thank you for sharing your experience with our machine, and we apologize for the inconvenience you have faced with its reliability. We understand how frustrating it can be to encounter recurring issues, and we appreciate your feedback. We continuously strive to improve the reliability and durability of our machines, and we regret that you have had to go through multiple replacements within a short period. Your feedback is valuable to us as it helps us identify areas for improvement. We hope that your new Citiz machine provides you with a more reliable and long-lasting coffee experience. Should you encounter any issues or have any concerns with your new machine, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure your satisfaction.

Jul 17, 2025
Cafe247
2 out of 5 stars review

Terrible machine

Terrible machine. I was replacing an existing vertuo machine I had. I couldn't buy that model anymore which I was relatively happy with. I've had 2 previous Nespresso pod machines I was happy with. This was the equivalent option. Unknowingly I found after purchasing that the design has changed significantly and has now introduced quite a few annoying issues that I never had before (including low temp coffee !) I've only had this machine for about 6 weeks but am going to dump it and buy something else instead.

International review
Review from Nespresso Australia
Helpful?6RJ2V6CGKKOZ670834152
reply from Customer Relationship Centre

Thank you for sharing your experience with your new Vertuo machine. We’re truly sorry to hear that it hasn’t met your expectations, especially after your satisfaction with previous Nespresso models. Your feedback is incredibly important to us, and we take it seriously as we strive to improve our products. If you haven’t already, we encourage you to reach out to our customer service team for assistance. They may be able to help troubleshoot the issues you’re facing or discuss your options moving forward. We appreciate your loyalty to the Nespresso brand and hope to regain your trust in the future. Thank you again for your feedback! ☕

Aug 9, 2024
Mel b
2 out of 5 stars review

Wouldn't repurchase

Purchased this machine to replace my old style pod one that lasted years and was super easy to use (but now discontinued). This one takes up more space on the bench and the top is very hard to push down and lock into place, you need to use quite a bit of force, would not be good for people without a lot of upper arm strength. Also the lid for the water canister is not fixed so you have to be careful removing and reinstalling it as it falls easily and would be easily broken.

International review
Review from Nespresso Australia
Helpful?6RJ2V6CGKKOZ670834152
reply from Customer Relationship Centre

Thank you for sharing your feedback with us. We're sorry to hear that your experience with the new machine has not been as seamless as with your previous one. We understand your concerns regarding the size and the difficulty in locking the machine head into place. Our aim is to provide user-friendly machines, and we appreciate your feedback on these aspects. We will take your feedback into consideration as we continue to improve our products. If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team via the toll-free number 1800 623 033. ☕