Sony K85XR50 BRAVIA 5 85" Mini LED 4K HDR TV (2025) Bundle with CPS Exclusive 26 Month Protection, Wall Mount, 2x HDMI Cables, Surge Adapter & Deco Gear Complete Home Theater Beginner's Guidebook
Sony K85XR50 BRAVIA 5 85" Mini LED 4K HDR TV (2025) Bundle with CPS Exclusive 26 Month Protection, Wall Mount, 2x HDMI Cables, Surge Adapter & Deco Gear Complete Home Theater Beginner's Guidebook
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Sony K85XR50 BRAVIA 5 85" Mini LED 4K HDR TV (2025) Bundle with CPS Exclusive 26 Month Protection, Wall Mount, 2x HDMI Cables, Surge Adapter & Deco Gear Complete Home Theater Beginner's Guidebook

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Sony K85XR50 BRAVIA 5 85" Mini LED 4K HDR TV (2025) Bundle with CPS Exclusive 26 Month Protection, Wall Mount, 2x HDMI Cables, Surge Adapter & Deco Gear Complete Home Theater Beginner's Guidebook
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Jan 1, 2026
Shari26
1 out of 5 stars review

Please don't waste your money.

I bought this TV yesterday at Costco 85 inch. We chose it because we thought Sony was a good brand. We didn't want a cheap TV. It had great color in the store. after installing it on the wall, which was not easy we are severely disappointed in the pitcher quality as the demo mode is 80 times better than any other thing that you're watching, including high definition, 4K videos on prime at this point, I wished I would've bought a cheap TV at least then I wouldn't be $2300 disappointed. we are using high definition cables we have gone through all of the different views adjusted the settings. It's extremely grainy and my Vizio TV in the back bedroom that we paid a couple hundred dollars for has 10 times of the better picture. this is the most disappointed I've ever been in any product I've ever bought.

Review from sony.com
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reply from Sony North America Customer Support

Hi Shari26, Thank you for sharing your experience! We understand how disappointing it is to invest in a premium display and not see the clarity you expect, especially after the effort of wall-mounting it. We want to ensure you are getting the stunning, high-clarity picture that our BRAVIA displays are known for. Because an 85-inch screen provides such an immersive and large-scale image, the quality of the incoming signal is the most important factor. When standard definition content is scaled up to this size, pixels can become more visible. To help ensure you are getting the best possible picture, we recommend the following steps: 1. Source Resolution: Please verify that the content you are viewing is specifically labeled as 4K or UHD. On a screen of this magnitude, true 4K content will look significantly sharper and more detailed than standard high definition. 2. Input Testing: We suggest testing various sources, such as a 4K Blu-ray player, a 4K cable box, or different streaming apps, to see how the processor handles different high-quality signals. 3. Connection Strength: Streaming 4K video requires a high-speed, consistent internet connection. To maintain the highest resolution without drops in quality, we recommend keeping the TV within 25 feet of your router or using a wired Ethernet connection for maximum stability. If you have explored these steps and would like further assistance, our technical support team is available to perform a remote diagnostic to ensure everything is performing perfectly: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Thank you for considering Sony! Regards, Dominick