WD 3TB White My Passport Portable External Hard Drive - USB 3.0 - Model WDBYFT0030BWT-WESN
WD 3TB White My Passport Portable External Hard Drive - USB 3.0 - Model WDBYFT0030BWT-WESN
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WD 3TB White My Passport Portable External Hard Drive - USB 3.0 - Model WDBYFT0030BWT-WESN

3 stars out of 1 review
(3.0)|
1 rating
WD 3TB White My Passport Portable External Hard Drive - USB 3.0 - Model WDBYFT0030BWT-WESNWD 3TB White My Passport Portable External Hard Drive USB 3 0 Model WDBYFT0030BWT WESN
Actual Color:White-Out of stock
selected, White, $142.45, Out of stock

Key item features

  • Vibrant Design: The My Passport drive features a sleek, vibrant design available in a range of bold colors, allowing users to choose one that matches their personal style.
  • Ample Storage: This 3TB portable external hard drive offers plenty of space to store a massive amount of photos, videos, music, and documents.
  • Instant Usability: Ready to use right out of the box, the drive facilitates immediate file transfers, memory saving, and data backups.
  • Included Software: Comes with WD Discovery software, which includes WD Backup, WD Security, and WD Drive Utilities for data protection and drive management.
  • Social Connectivity: WD Discovery software connects to popular social media and cloud storage services like Facebook, Dropbox, and Google Drive for importing online content.
  • Portable Convenience: Designed to fit in the palm of your hand, this trusted portable storage solution complements an on-the-go lifestyle.
  • Essential Accessories: The package includes the My Passport hard drive, a USB 3.0 cable, WD Discovery software, and a quick install guide.
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Current price is $142.45
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Jun 17, 2021
Sydney
3 out of 5 stars review

Seller Verified Purchase

Looks nice, kind of difficult.

I like the look of this hard drive but it has given me some trouble since purchasing. The conversions that have to happen for it to work well with a Mac has been confusing. Maybe I didn't do it correctly but if my computer closes, or goes to sleep the hard drive disconnects even when my projects are still pulled up. I'm not sure how to fix this but it's been very aggravating.

Review from Western Digital
Helpful?3WL5INDY2QLG54296998
reply from Supplier Response

Hi Sydney. We're sorry to hear about your experience with WD My Passport Portable External Hard Drive and appreciate your time for providing the review. There can a few causes due to which the drive has stopped working. Such causes include the faulty USB port of the drive or the computer, faulty USB cable of the drive or the drive itself may not be getting enough power to spin up and register on the computer to show up. Unsafe ejection of the drive during any read or write operation can also result in the corruption of the drive's partition. The best practice is to run diagnostics with WD Drive Utilities when a drive does not perform as expected or is behaving abnormally. We recommend avoiding USB hubs for external hard drives and therefore connect the drive directly to a USB 3.0 port on the computer. Please refer to the WD support page to know more. "Setting up and using WD Security and WD Drive Utilities": Search for knowledge base article:13880 "Windows or macOS Cannot Find My Drive": Search for knowledge base article:12455 If the test is inconclusive and the drive is under warranty, you can replace the drive by creating RMA with Western Digital. To know the steps to create an RMA, you can refer to the WD support page. "How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product": Search for knowledge base article: 10336 We would like the chance to work with you directly to help address your concerns and help provide a good overall user experience. You can contact us by phone below and provide your details. Need Help? Please see our "'Contact Us" page for information