Sony True Wireless Earbuds with Charging Case, Black, WF1000XM4BLACK
Sony True Wireless Earbuds with Charging Case, Black, WF1000XM4BLACK
Hero image 0 of Sony True Wireless Earbuds with Charging Case, Black, WF1000XM4BLACK, 0 of 12
Visit the Sony Store

Sony True Wireless Earbuds with Charging Case, Black, WF1000XM4BLACK

3.4 stars out of 276 reviews
(3.4)|
276 ratings
Sony True Wireless Earbuds with Charging Case, Black, WF1000XM4BLACKSony True Wireless Earbuds with Charging Case Black WF1000XM4BLACKSony True Wireless Earbuds with Charging Case Silver WF1000XM4 S
Actual Color:Black-Out of stock
selected, Black, $189.95, was $279.99, Out of stock
$279.99
Silver, $189.99, Out of stock

Key item features

  • Noise Canceling: Industry-leading noise canceling with new Integrated Processor V1 for superior sound isolation.
  • Sound Quality: Exceptional audio quality with Integrated Processor V1 and LDAC codec support.
  • Clear Calls: Beamforming microphone and bone-conduction sensor ensure crystal-clear call quality even in noisy environments.
  • Smart Features: Speak-to-chat technology automatically reduces volume during conversations.
  • Long Battery: Up to 8 hours of battery life with noise canceling enabled.
  • Water Resistance: IPX42 water resistance for protection against splashes and sweat.
  • Wireless Charging: Easy wireless charging with Qi technology.
  • Ergonomic Design: Newly designed ear tips with unique polyurethane foam material for a better fit and noise insulation.
Generated by AI
Current price is Now $189.95
You save $90.04
was $279.99
Price when purchased online
Out of stock

How do you want your item?

How do you want your item?
Out of stock
Report an issue with this seller

About this item

Product details

Specifications

Warranty

Warnings

Customer ratings & reviews

3.4 out of 5 stars
stars276 ratings256 reviews
How item rating is calculated
  1. 5 stars44% (122)
  2. 4 stars12% (33)
  3. 3 stars11% (29)
  4. 2 stars13% (36)
  5. 1 star20% (56)

Reviews summary

Pros
  • : Sound is clear and crisp with deep bass.
  • : Provides a good kick without overpowering other frequencies.
  • : Blocks background noise and outside sounds.
  • : Designed to fit snugly and lightly in the ear.
Cons
  • : Lasts less than expected duration.
Generated by AI

Customer images

  • +69 images
Filtered and sorted results would be available on the new 'Customer ratings & reviews' page.
Sort by |

Showing 1-3 of 256 reviews

Jan 20, 2026
anlemual
5 out of 5 stars review

Seller Verified Purchase

Best earbuds ever!

This is my 5th year using them and don't plan on changing them, they are awesome!

Review from sony.com
Helpful?3F6Y50DAMOES846848972
reply from Sony North America Customer Support

Hi anlemual! It brings us great satisfaction to hear that your WF-1000XM4 earbuds are still going strong and staying at the top of your list. We really appreciate you sticking with us for so long. Thanks for being such a loyal Sony fan over the last five years! Warm regards, Estefany

Oct 26, 2025
suckfony
2 out of 5 stars review

Seller Verified Purchase

Sound is great, Battery is trash

Sound quality is great, fit is great, battery is trash. I don't use these that often (every 1-3 months) but the last time I did the battery on the right earphone went from 35% to 0% in about 5 seconds. After repeated charging the right earphone is essentially unusable. Since Sony doesn't seem to have any way to contact them (other than via phone?), I'm leaving this review as per their request.

Review from sony.com
Helpful?3F6Y50DAMOES846848972
reply from Sony North America Customer Support

Thank you for sharing your honest and detailed feedback. We are very sorry to hear that you are experiencing this severe battery drain issue with your WF-1000XM4 earbuds, especially since you are otherwise pleased with the sound quality and fit. It is deeply concerning to hear that your right earbud is now essentially unusable, and we apologize for the frustration this has caused, particularly with the trouble you had finding a direct way to contact us. We understand that a significant battery difference or sudden failure like the 35% to 0% drop is a major concern. We want to make this right and ensure you get the reliable performance you expect from Sony. For this specific issue, we have support options beyond just phone, including online Chat support, which will be better equipped to handle a service or replacement inquiry. Since you've taken the time to leave this review, we recommend you reach out directly using the link below. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thank you again for bringing this to our attention. Your feedback is valuable, and we hope to have the opportunity to resolve this for you quickly. Best regards, Gus, Sony North America Customer Support

Sep 13, 2023
Flyaajets
2 out of 5 stars review

Seller Verified Purchase

Great at first but now having major battery issues

I'm not happy with product. They were very good to start but I'm having severe battery drain issues and the case no longer charges to a full charge which means the headphones won't receive full power. With the cost of these I'm very disappointed in the quality.

Review from sony.com
Helpful?3F6Y50DAMOES846848972
reply from Sony North America Customer Support

Hi Flyaajets, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the battery of your Sony unit. No worries, we will do our best to help you out. Please make sure to close the lid of the charging case to prevent the battery of the charging case from being consumed. Please check these links for more details: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000432577.html https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00284577 If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl