reply from Customer Care
We're sorry to read about your disappointment with Scotts Turf Builder Grass Seed Tall Fescue Mix and appreciate your feedback.
It is certainly frustrating to go through all the work of reseeding an area, only to have the results less than satisfactory. Water is an important factor in successful seeding. The newly seeded areas must be kept constantly moist for weeks on end. Allowing the soil to dry out even for an hour during the critical germination phase can result in seedling death. This may require that you give the seeded areas a light watering two to three times a day for the first few weeks. After that, you will still need to keep the seedlings watered on a regular basis. The soil should feel moist like a wrung-out sponge. Seeds must come into direct contact with the soil in order to germinate. A heavy cover of straw, soil, or other material will cause the seeds to rot, or severely limit germination. Cover seeds with no more than 1/4 of an inch (.63 centimeter) of topsoil or lawn soil. Two "enemies" of newly seeded lawns are herbicides and lawn diseases. While you have very little control over the outbreak of a lawn disease, do make sure that no weed control or weed prevention chemical has been used in the area, as those products will also prevent or inhibit germination. When used on newly germinated lawns, herbicides will kill off the new grass. Finally, temperature plays a critical role in seed germination. Soil temperatures must be at least 55°F (13°C) for northern type turf grass seed to germinate (Bluegrass, ryegrass, fescue). Air temperature must typically be between 60 and 80°F (15-26°C).
We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.
