Youth Nike Derwin James Jr. Powder Blue Los Angeles Chargers Game Jersey

This item was delivered on December 10th. When the gift was opened on Christmas, the size was to small. On December 26th I sent a message to the seller Fanatics that I needed a bigger size. I received an email from Fanatics and it said " do apologized we are not be able to exchange the size item. The best that we can do is just return that item and we will do a refund. You should to do is place a new order for the correct size." On the 27th of December I ordered the same jersey but at a larger size. I started a "Start a return" process on Walmart's website. On December 30th I received an email from Fanatics saying "We've contacted Fanatics on your behalf for the order below. Someone from their team will contact you within 48 hours." It's now January 5th and I've heard nothing back.