Samsung The Freestyle Skins for Smart Projector (Blossom Pink)

Hi Jo Oak, I’m very sorry to hear of the difficulties you’re having with removing and replacing The Freestyle Skin. You can find instructions in the Installation Guide; make sure you’re using both the double-sided tape and dedicated tool for disassembly/reassembly. You can also try the below steps: Removing the Skin: 1. Use the included tool to loosen the 2 screws by turning counterclockwise, then lift the unit out of the cradle 2. Use the tool to also loosen the double-sided tape on the current skin, as this will allow for an easier removal 3. Starting from the bottom, gently push the skin towards the top of the unit until it is fully removed Putting on the Skin: 1. Attach the tape to your unit, ensuring the double-sided portion is placed next to the input panel and the non-sticky flaps are intact and accessible. 2. Align the new skin with the input connections and cradle holes. Starting from the top, gently slide it on the unit and make sure it’s snug. 3. Pull the non-sticky tape flaps out from around the input panel. This will remove the backing from the double-sided tape and allow you to secure the skin around the inputs. When replacing The Freestyle Skin, please keep in mind the following: - Not using the double-sided tape can cause air gaps between the skin and body. - Do not impact the lens or the speaker and grille on the projector, as this could result in damage. - Do not apply chemical agents containing alcohol, solvent, or surfactant, and do not use wax, benzene, thinner, insecticide, air freshener, lubricant, or detergent on the product surface or to remove the double-sided tape. I hope these tips help. For further assistance, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Hi Bobc, We appreciate you sharing your experience with removing and replacing The Freestyle Skin. You can find instructions in the Installation Guide; please make sure you’re also using both the double-sided tape and dedicated tool for disassembly/reassembly. Then try the below steps: Removing the Skin: 1. Use the included tool to loosen the 2 screws by turning counterclockwise, then lift the unit out of the cradle 2. Use the tool to also loosen the double-sided tape on the current skin, as this will allow for an easier removal 3. Starting from the bottom, gently push the skin towards the top of the unit until it is fully removed Putting on the Skin: 1. Attach the tape to your unit, ensuring the double-sided portion is placed next to the input panel and the non-sticky flaps are intact and accessible. 2. Align the new skin with the input connections and cradle holes. Starting from the top, gently slide it on the unit and make sure it’s snug. 3. Pull the non-sticky tape flaps out from around the input panel. This will remove the backing from the double-sided tape and allow you to secure the skin around the inputs. When replacing The Freestyle Skin, please keep in mind the following: - Not using the double-sided tape can cause air gaps between the skin and body. - Do not impact the lens or the speaker and grille on the projector, as this could result in damage. - Do not apply chemical agents containing alcohol, solvent, or surfactant, and do not use wax, benzene, thinner, insecticide, air freshener, lubricant, or detergent on the product surface or to remove the double-sided tape. I hope these tips help. For further assistance, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist