I normally never write reviews, but after using this router, I was so impressed i could'nt help myself. This was a replacement for a 3 week old router (no need to name names...) that was horrible. So, I did'nt want to make the same mistake twice, I read all the reviews i could find on this model. Some were good, some not so good, but I could tell that even the not so good ones were not major issues and they all said great customer support. So, I made the leap and jumped on the Cisco Valet ban-wagon. Oh-So-Glad I did. What an amazing router. A little pricey but well worth the money. The speed is amazing. My internet connection has never been this fast. I am running a desk top with win-xp, 3 laptops with win-7 and 1 ipod touch, all with no glitches or hick-ups. I have to tell you that I did have a little problem with the installation, and was directed by the software to call cusomer service which i did and they were awesome. They got me up and running in no time and were very eager to help, how professional. She explained that the problem was not with my computer at all, but with the software that came with the valet. Seems that they are constantly improving their product software and if a newer version is available the valet knows it and automatically directs you to customer service so that you don't have to worry about configuring the newer software they actually do it for you. After all, this router is ment to be hassle free, And it is. I did get a little nervy when I had to call C.S, but once they explained the situation, I could see the reason they want you to call "No Worries or Stress On You" They do it all for you. I'm telling you...Awesome All-The-Way. You Won't Be Sorry. Even my wife can't get over the speed and accuracy of this router. She said her ipod and laptop have never been faster. It always connects, stays connected, and at zippity-do-da speeds.