Delta: Tub Spout - Pull-Up Diverter
Delta: Tub Spout - Pull-Up Diverter
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Delta: Tub Spout - Pull-Up Diverter

2 stars out of 1 review
(2.0)|
1 rating

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Delta: Tub Spout - Pull-Up Diverter
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Jul 7, 2017
DaisyD
2 out of 5 stars review

The pull up diverter keep on getting stuck on up position...

I bought this set at Home Depot that comes with everything, the whole set looks very nice as an upgrade to replace the original set that came with the house. Everything was working well, until 4 years later when the pull up diverter kept on getting stuck on the up position. No matter how much I try with all my strength, it just won't push down. I have to take it apart and clean it and try to make it loose again, only to have it work for a few days and then it gets stuck again. I have tried to fix it several times and now I have given up. I just called Delta for replacement of the spout...I have to tell you, Delta customer service is unbeatable. They are so nice and professional, also very knowledgeable with their products, parts, and plumbing issues. I'm so happy with Delta customer service, I will always go with them over the other brands. I have 4 bathrooms in my house, I will continue to buy Delta Faucet's products for all my future needs. Thank you, Delta Faucet!

Review from deltafaucet.com
Helpful?1V0U2ZYBO8X021781481
reply from Supplier Response

Hi Daisy D, We appreciate the feedback you provided on your Delta tub spout. I apologize for the issue you experienced but glad we were able to assist you with a replacement part. Please feel free to contact us back with anything else needed.